Setup Guide
Choose how to receive Peregrine Systems Customer Support
Options for allowing Customer Support access (in the order in which Peregrine Systems recommends them) are as follows:
through Internet access
through a Virtual Private Network over Internet
by a modem and a dedicated analog telephone line
through a Remote Access Server (RAS)
Through Internet access
For you to have Customer Support by means of the Internet you must enable certain ports in the corporate firewall. Peregrine Systems Customer Support requires access for the following IP address: 209.167.240.9 (ottongw.peregrine.com).
Used for | Port | Note |
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Secure Shell (SSH) | 22/tcp |
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HTTP | 80/tcp |
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MIB browser | 8100/tcp |
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Network Map | 8101/tcp |
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Network Map proxy | 8102/tcp | 1,2 |
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MIB browser proxy | 8103/tcp | 1 |
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Telnet proxy | 8104/tcp | 1 |
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HTTP proxy | 8105/tcp | 1 |
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MySQL ODBC | 8108/tcp |
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Choose how to receive Peregrine Systems Customer Support 27
