or after you rewind when practicing without a reservoir when your first get your pump. In this case, it is just a reminder to make sure all your settings are programmed before you begin using the pump with insulin.

My screen appears distorted

The screen may appear distorted or have a “rainbow” appearance if you are wearing polarized sunglasses, are in bright sunlight, or in extreme high or low temperatures. If your screen appears distorted:

Take off your sunglasses.

Move into the shade.

Make sure your pump is not in direct heat (i.e., next to a heater) or cold (worn on the outside of your clothing on a very cold day).

Do not return the pump: this is a normal property of this type of screen on any device.

I cannot get out of the priming loop

1Is the reservoir in the pump full?

If no, place a full reservoir or shipping cap in the pump.

If yes, make sure you are disconnected from the pump.

2Hold the ACT button until the second set of beeps and the numbers appear on the screen.

If yes, your pump is okay, go to step 4 in the “Manual prime” instructions on page 49 to finish the manual prime.

If you did not hear a second set of beeps or numbers did not appear on the screen, change your infusion set and repeat this step.

3If you still do not hear the beeps and see the numbers count up on the screen, call the 24-hour Product Help Line.

The pump is asking me to rewind

This is normal after any of the following:

1any E-alarms,

2the Clear Settings function,

3or, a “No Delivery” Alarm (during the Prime sequence).

Troubleshooting 131

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Energizer 515, 715 manual My screen appears distorted, Cannot get out of the priming loop, Pump is asking me to rewind