Verification
Paper Path Test
Using the error trend information from Step 5 (Error Log), you may verify a
specific printer paper path with the paper path test. You must first set the
desired paper destination in the configuration menu and then select the
paper path test. The paper path test menu will allow you to select the
desired paper source and number.
Note In order to perform the paper path test, the printer must be configured to
mailbox mode. If the printer is not in mailbox mode, ask the JetAdmin
administrator to change the configuration to mailbox mode to complete this
test.
Note Multi-Bin Mailbox and Stapler are not supported with the LaserJet 5Si HM
(C3124A).
To perform a paper path test:
Set Destination and Duplex first:
•Press [Menu] until CONFIGURATION MENU appears.
•Press [Item] until PAPER DESTINATION appears.
•Press [+] to cycle selections until the desired paper destination appears.
•Press [Select] to select the desired destination for the Paper Path Test.
•To set duplex, press [Menu] until CONFIGURATION MENU appears.
•Press [Item] until 2 SIDED = XX appears.
•Press + to select duplex or single side.
Set Source and number of pages last:
•Press [Menu] until TEST MENU appears.
•Press [Item] until PAPER PATH TEST appears.
•Press [Select].
•Press [+] to cycle selections until the desired paper source appears.
•Press [Select].
•Press [+] to cycle selections until the desired number of images appears.
You can choose 1, 10, 50, 100 or 500 copies.
•Press [Select] to perform the Paper Path Test.
7
Troubleshooting
Troubleshooting 7-21