Print Voids on pages after coming out of POWER SAVE mode.
Turn POWER SAVE off (POWER SAVE is an item under the
CONFIGURATION MENU) and retry.
Jams when printing envelopes, transparencies, or labels to
MultiBin Mailbox or Stapler.
MultiBin Mailbox does not support these media. Direct these media to the
Left Output Bin (top bin of MailBox).
Stops printing and hangs on certain jobs.
1Remove any non HP Memory Simms and retry.
2Set to 300 DPI and retry.
Top 2/3 of portrait page is lighter.
1Replace Toner Cartridge and retry.
2Replace Transfer Guide.
Won’t print to Mailbox.
1Print PCL CONFIGURATION PAGES.Verify the PH Controller, 2000
Sheet Input Feeder, and Mailbox are present under Paper Handling
Options.
2Replace PH Controller if it is not shown on Config Pages.
3Inspect C-Link Cables for pushed out pins.
4Replace C-Link Cables.
5Cable Mailbox direct to printer; if it is now recognized on the PCL
CONFIGURATION PAGES, replace 2000 Sheet Input Controller.
6Replace Mailbox Controller.
7Replace Mailbox External Power Supply.
8Replace entire Mailbox.
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