Message Error
Log
Category/
Message
Description Recommended
Action
51.x ERROR CYCLE
POWER Service
Message
51.01.00
A laser subsystem problem exists.
x = 1: Beam detect malfunction
x = 2: Laser malfunction
Press [Select] to resume
operation. NOTE: If the printer is
set to AUT O CONTINUE=ON, the
printer will automatically continue
printing when this error occurs. If
error persists, reseat or replace
cables from the DC Controller to
the Laser/Scanner As sembly.
Replace the Laser/Scanner
Assembly. Replace the DC
Controller PCA.
52.x ERROR CYCLE
POWER Service
Message
52.01.00
52.02.00
A scanner subsystem problem exists.
x = 1: Scanner start-up failure
x = 2: Scanner rotation failure
Turn off the printer and then turn
it back on. If the error continues,
reseat or replace cables from the
DC Controller to the
Laser/Scanner Assembl y. Replace
the Laser/Scanner As sembly.
Replace the DC Controller PCA.
53.xy.zz MEMORY ERR
CYCLE POWER Service
Message
53.xy.zz
A SIMM memory error occurred.
x = Hardware Type
0: ROM
1: RAM
y = Hardware Device
0: Internal Memory
1: SIMM Slot 1
2: SIMM Slot 2
3: SIMM Slot 3
4: SIMM Slot 4
zz = Error Number
0: Unsupported memory
1: Unrecognized memory
2: Unsupported memory size
3: Failed RAM test
4: Exceeded maximum RAM size
5: Exceeded maximum ROM size
6: Invalid SIMM speed
7: SIMM reporting information incorrectly
8: SIMM RAM parity error
9: Not used
10: SIMM address conflict
11: ROM out of bounds
12: Could not make temporary mapping
Make sure the SIMM is installed
correctly. Verify all memory
SIMMs are HP products or
remove non-HP memory and
retry. Problems caused by
non-HP products are NOT
covered by this product’s
warranty or any applicable
maintenance contract. Replace
the SIMM that caused the error.
NOTE: If no replacement SIMM
is available, press [Select] to
continue. The SIMM that caused
the error will not be configured. If
the SIMM device has more than
one bank of memory, the good
banks will be configured.
54 2-SIDED ERROR
CHECK DUPLEXER Service
Message
54.00.00
A malfunction occurred in the duplexer. The job may have to be canceled
and the duplexer removed to
continue. Replace the duplexer
and reprint the job.
Table 7-5 Printer Control Panel Messages (continued)
7
Troubleshooting