Error Log Table
Message Error
Log
Category/
Message
Description Recommended
Action
ACCESS DENIED Status After an attempt to select a locked-out
function, this message displays for
approximately 2 seconds.
The JetAdmin Admini strator
controls the control panel lockout
feature. Request from the
administrator to unlock function.
CANCELING JOB Status The printer is canceling the currently active
job. No action required. If message
displays for over 5 minutes, cycle
power. An extremely large pri nt
job with detailed graphics may
take up to five minutes to cancel.
CLEAR JAMMED STAPLE Attendance
Required
13.10.03
Staples are jammed in the stapler.
NOTE: Do Not Remove the flat wires
(staples) that are in the path of the stapler. If
they are removed, up to 12 documents may
not be stapled.
To clear the jam, open the Stapler
Top Cover Assembl y by pres sing
the green tab with your thumb
and pulling the green circular tab
with your forefinger (refer to
Figure 7-11). Remove loose or
damaged staples from the stapler.
Push the circular tab to snap it
back into place. Cl os e the Top
Cover Assembl y.
NOTE: If any staples are
removed while clearing a staple
jam, up to 2 documents may not
be stapled when printing resumes
because the stapler must reload.
Check the Staple Cartridge.
Replace it as required. Replace
the Stapler Top Cover. Repl ac e
the entire stapler as required.
CLEARING PAPER FROM
THE PRINTER Status The printer is attempting to remove unusable
paper. This may occur after you clear a paper
jam.
No action required.
CLOSE PRINTER COVER Attendance
Required One of the printer’s doors or its cover is not
latched or seated properly. Interlock switches
are connected to each door and the cover.
For the Top Cover and Fuser Door, close
SW1. The Right Paper Path Door enables
photosensor PS3 on the Pickup PCA of the
Paper Input Unit (PIU).
Ensure the following are closed:
Top Cover, Rear Fuser Acces s
Door, and Right Paper Path
Access Door (below Tray 1).
COPIES XX OF Y Status This message indicates the progress of the
current job. No action required.