Excessive Image Skew
1Remove and reseat paper fences (front fence in paper trays).
2Image Skew Specifications:
1 mm over 260 mm length
First line to leading edge 5.0 +/- 2.5 mm
Text Stretching 1% simplex 1.5% duplex
Envelope Skew 6.0 over 260 mm length
First line to leading edge/ left margin .....15 +/- 4.5 mm
Loses Page Counts, Serial Number.
Confirm that serial number listed on PCL Config, Pages is AAXXYY9999;
Print error log. Inspect error log errors for a 68 error with a page count of
zero. Using error log, take the page count shown at the top of the page and
add the page count from any/all errors preceding any 68 errors. Use this
number and enter it into the Front Panel from Service Mode.
Won’t print from 2000 Sheet Input Feeder.
1Print PCL CONFIGURATION PAGES. Verify the Paper Handling
Controller and 2000 Sheet Feeder are present under Paper Handling
Options.
2Verify that power is supplied the to the 2000 Sheet Feeder.
3Run paper path test from Tray 4. If the test is successful, suspect the
paper size detection switches for failure or incorrect size specified in
the application software.
4Replace PH Controller if not shown on configuration pages.
5Verify C-Link cables are connected as shown on Figure 7-7.
6Reseat C-Link Cable and inspect for pushed in pins.
7Replace C-Link Cable.
8Replace 2000 Sheet HCI Controller PCA.
7Troubleshooting
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