Message Error
Log
Category/
Message
Description Recommended
Action
13.11 PAPER JAM Error
Message
13.27.11
A paper jam occurred at the Vertical Transfer
Assembly. Paper did not reach exit sensor
(PS32) on time (see Figure 7-14).
See all recommendations listed
for Error Log Message 13.17.11,
and follow these steps: Check the
brass washer on outboard side of
Vertical Transfer Door registration
clutch is present and that the
registration clutch does not move
more than 2mm from side-to-side.
Clean PS32 and the Vertical
T rans fer Assembly rollers.
Replace the Vertical Transfer
Assembly.
13.11 PAPER JAM Error
Message
13.33.11
A paper jam occurred at the Vertical Transfer
Assembly entrance. Paper stays in PS31
longer than expected (see Figure 7-15).
See all recommendations listed
for Error Log Message 13.27.11.
13.11 PAPER JAM Error
Message
13.43.11
A paper jam occurred at the Vertical Transfer
Assembly exit. Paper stays in PS32 longer
than expected (see Figure 7-15).
See all recommendations listed
for Error Log Message 13.27.11.
13.11 PAPER JAM Error
Message
13.49.11
A paper jam occurred at the Vertical Transfer
Assembly entrance while powering on the
printer or after opening the Vertical Transfer
Assembly. Paper in PS31 at power-on. See
Figure 7-15.
See all recommendations listed
for Error Log Message 13.27.11.
Table 7-5 Printer Control Panel Messages (continued)