Message Error
Log
Category/
Message
Description Recommended
Action
13.x PAPER JAM
(Continued)
13.7
13.8
13.9
13.9n
13.10
13.0n.07
13.0n.08
13.0n.09
13.0n.10
Duplex Module Paper Jams
7 = 2-SIDED TURNAROUND PAPER LATE
JAM
8 = 2-SIDED TURNAROUND PAPER
STOPPED JAM
9 = 2-SIDED PATH PAPER LATE JAM
10 = 2-SIDED PATH PAPER STOPPED
JAM
Paper Jam message 13.7
through 13.10 involve paper jams
related to the Duplex Module.
Paper is diverted into the Duplex
module after leaving the Fusing
Assembly. The paper is then
"turned around and re-fed into
printer’s paper path (refer to
Figure 7-16). To view a duplex
print operation, remove Tray 3
and initiate a duplex print job from
the printer’s Control Panel; you
should be able to observe the
trailing edge of the paper being
turned around in the Tray 3 paper
cavity. For duplex print
problems, first re-seat the
module. If problems persist,
replace the complete Duplex
Assembly. The Fusing Assembly
and Diverter Assembly may also
cause duplex printing problems.
Verify their operation.
13.x PAPER JAM
(Continued)
13.11 13.17.11
through
13.59.11
2000 Sheet Input Tray Paper Jams
11 = 2000 Sheet High Capacity Input
related Paper Jam messages. Several of
these message are further explained
later in this reference table.
This group of errors is related to
the first device on in the C-Link
daisy chain (see Figure 7-7); in
the supported configuration this
should be the 2000 Sheet High
Capacity Tray. The known
individual error log messages are
documented in this Reference
Table in numerical order; refer to
the error log column of this table.
13.x PAPER JAM
(Continued)
13.12 13.01.12
through
13.08.82
Multi-Bin MailBox Paper Jams
12 = Multi-Bin MailBox / MailBox with Stapler
Paper Jam.
This group of errors are related to
the second device on in the
C-Link daisy chain (see Figure
7-6); in the supported
configuration this should be the
Multi-Bin Mai lBox . The known
individual error log messages are
documened in this Reference
Table in numerical order, refer to
the error log column of this table.
Table 7-5 Printer Control Panel Messages (continued)