Message Error
Log
Category/
Message
Description Recommended
Action
PROCESSING JOB FROM
TRAY x Status The printer is processing data from the active
I/O channel. Some data is printed and some
data cannot be printed, such as downloading
fonts or macros. The media source is the
indicated tray.
x = tray number
1 = Tray 1
2 = Tray 2
3 = Tray 3
4 = 2000-Sheet Input Unit
If an incorrect tray is displayed,
check the tray selected and the
type settings. If printer does not
respond after pressing the control
panel keys, cycle power to clear
the error.
Note: If paper is loaded when the
printer is in POWER SAVE, it may
not be recognized. Open and
close the affected source when
printer is in READY mode.
READY Status This is the default message. The printer is
ready to use. No action required.
REMOVE PAPER FROM
TOP OUTPUT BIN or
REMOVE PAPER FROM
OPTIONAL OUTPUT BIN n
Attendance
Required The destination output bin is full and the
printer will not send anymore pages to that
bin.
Remove the paper from the
indicated output bin. For a
mailbox with a stapler: Check the
bin full actuator at the bottom of
the stapler housing. Replace as
required. Check the stapling bed
and cables. Replace as required.
The stapling bed includes cables.
Replace the entire stapler.
REST ORING FACT OR Y
SETTINGS Status This message displays during a COLD
RESET. All printing environment parameters,
personality and device defaults return to their
factory default settings. When it is completed,
the printer displays [On Line] or [Ready].
No action required.
SELECT LANGUAGE Status This message displays after pressing and
holding [Select] while powering on the
printer.
Press [ + ] to scroll through the
available languages. Press
[Select] to activate the displayed
language.
SERVICE MODE Status This message displays after accessing the
Service Mode. To display the Service Mode
menus, press [Item]. Press
[Online] to exit the Service Mode.
For more information about the
Service Mode, refer to Chapter 3.
SKIP DISK LOAD Status This message displays for approximately one
second after powering on the printer while
pressing and holding [Menu]. Indicates that
the disk-based system execution is disabled.
The printer continues its normal initialization
process.
To reset the printer, cycle power,
and do not press and hold [Menu].
STAPLER ALIGN ERROR Attendance
Required The paper is misaligned in the stapler and
cannot be stapled. Remove the paper from the
stapler and resend the job. Check
for paper in the actuator near the
stapler bed. Replace the stapler.
Table 7-5 Printer Control Panel Messages (continued)
7
Troubleshooting