Refilled Toner Cartridges & Non-HP Staple
Cartridges
While Hewlett-Packard does not prohibit the use of refilled toner cartridges
and non-HP staple cartridges during the warranty period or while under a
maintenance contract, their use is not supported for the following reasons:
•Repairs resulting from the use of refilled toner cartridges and non-HP
staple cartridges are not covered under the Hewlett-Packard warranty or
maintenance contract.
•Hewlett-Packard has no control or process to ensure that a refilled toner
cartridge or non-HP staple cartridge functions at the high level of reliability
of a new HP LaserJet toner cartridge or HP LaserJet staple cartridge. Also,
Hewlett-Packard cannot predict the long term reliability effect on the
printer when using different toner formulations found in refilled cartridges.
•The print quality of HP LaserJet toner cartridges influences the customer’s
perception of the printer. Hewlett-Packard has no control over the actual
print quality of a refilled toner cartridge.
Recycling Toner Cartridges
In order to reduce waste, Hewlett-Packard utilizes a recycling program for
used toner cartridges. Cartridge components that do not wear out are
recycled, as are plastics and other materials. Hewlett-Packard pays the
shipping costs from the user to the recycling plant. For each cartridge
returned, HP donates one U.S. dollar to be shared by the Nature
Conservancy and the National Wildlife Federation. To join this recycling
effort, follow the instructions inside the toner cartridge box.
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