Understanding support tools

The following table lists support tools that are available for HP DSS.

Table 3-2Support tools

Tool

Purpose

 

 

Windows Services

Stop and start HP DSS.

 

 

Software and device activity logs

View messages for HP DSS and the devices. See Using the Activity Log in the

 

Configuration Utility and Using the log for an individual device.

 

 

Windows Event Viewer

View messages that the Windows XP or Windows 2000/2003 operating system

 

generates about digital sending.

 

 

HP MFP DSS Configuration Utility

Configure the devices:

 

● Enable or disable authentication and set the method.

 

● Enable or disable digital sending for e-mail, fax, folder, and workflow, and

 

configure all send options.

 

● Change the folder that holds temporary files.

 

● Find the software version number.

 

● Set the administrator information and e-mail alerts.

 

● Set the addressing options

 

 

HP Address Book Manager (ABM)

Change the ABM administrator password.

 

Configure the destinations in the public address book.

 

 

 

 

Software features

ENWW

Understanding support tools 21