1 Purpose and scope

Introduction

This technical reference provides information about, and troubleshooting tips for, the HP Digital Sending Software (HP DSS) program. This reference is also presented in an electronic format to serve as a quick reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, and management information system (MIS) personnel.

The following information is included in this technical reference:

●Overview of the components and features of the software

●Procedures for installing and removing software components

●Procedures for configuring and using the features of the software

HP Digital Sending Software

HP DSS is a software program that, in conjunction with firmware, enables HP multifunctional peripherals (MFPs) and digital senders to send scanned documents directly to electronic mailboxes (e-mail), secure e-mail, network folders, fax destinations, or workflow destinations, transforming paper-based information into digital images that can be shared, stored, or edited. Documents are initially scanned at the MFP or digital sender, and then are transmitted to a network-connected computer where HP DSS is installed. HP DSS can also be configured to require user authentication, ensuring that only authorized persons use the Digital Sending features of the MFP.

HP DSS provides services to newer HP MFPs and to the HP 9200c Digital Sender. This document details the interaction between the software and the devices that support this solution, including the HP LaserJet 4100mfp, HP LaserJet 4345mfp, HP LaserJet 9000 Series MFPs (HP LaserJet 9000mfp, 9040mfp, and 9050mfp), HP Color LaserJet 9500mfp, and the HP 9200c Digital Sender.

With version 4.0 of the HP DSS program, the new send-to-folder and send-to-workflow features were added. Customers running earlier versions of HP DSS can upgrade to this new version and take advantage of the new features.

Purpose and scope

ENWW

Introduction 1