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MFP Sending Software 4.0 to 4.20
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Hewlett-Packard Development Company, L.P
Models:
MFP Sending Software 4.0 to 4.20
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Troubleshooting
Install
Error codes
Administration tool LDP.EXE
Remote Configuration Utility
Determining access rights
Timeout
Changing the settings
Authorization
Software features
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© 2004
Hewlett-Packard
Development Company, L.P.
www.hp.com
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Contents
HP Digital Sending Software
Page
HP Digital Sending Software
Copyright and License
Table of contents
Software features
Determining the search root
Administration tool LDP.EXE
Console with ADSIEDIT.MSC Determining access rights
Troubleshooting tools
Installation and removal
Appendix
105
Introduction
HP Digital Sending Software
Purpose and scope
Software description
Technology overview
Embedded e-mail
Dsmp
Software capabilities
Functions available through HP DSS
1Functions available through HP DSS
Function Detail Compatibility
Function Detail Authentication
Fax
Remote Configuration Utility
Control-panel features
HP MFP Digital Sending Software Configuration Utility
Secure e-mail
Authentication
Mail capabilities
Send-to-workflow capabilities
Fax capabilities
Send-to-folder capabilities
Component
HP DSS components
2HP DSS network requirements
Seats Part Number
Licensing
Windows interface
Licenses from prior versions
Hewlett-Packard limited warranty statement
Node Locking
Ownership
HP software license terms
License grant
Part
KEY Code
Software description
Software features
Using Internet support
Finding documentation and other supporting information
1Sources of information
Source Description
Tool Purpose
Understanding support tools
2Support tools
Using the e-mail feature
Using the e-mail feature
Configuring the e-mail feature
Email tab
Mail servers that function as Smtp gateways
Exchange
Verifying the Smtp gateway
Sendmail
Qmail
Lotus Domino Notes
Using the secondary e-mail feature
Secondary e-mail
Using HP DSS to send secure e-mail
Configuring secondary e-mail
To configure secondary e-mail
5The Secondary Email tab
Using the fax feature
Internet fax
Windows 2000/XP fax
LAN fax
LANFax
Timeout
Configuring the fax feature
Configuring LAN fax notification
LAN Fax notification
To configure LAN fax
Fax tab
To configure Internet fax
8Configuring Internet fax Software features
To configure Windows 2000/XP fax
Using the send-to-folder feature
To configure Analog embedded fax
Send-to-folder Feature
Using HP DSS to send a document to a folder
Configuring the send-to-folder feature
Changing the settings
11 The Folders tab To configure the send-to-folder feature
Using the send-to-workflow feature
Configuring the send-to-workflow feature
12 The Workflows tab
Configuring a workflow group
Configuring a workflow menu
Configuring a workflow form
To create a workflow form for a folder destination
15 Add Prompts dialog box
Software features
3Response format options
Format Attributes
Send to workflow Folder destination
Creating a workflow form for an FTP site
Creating a workflow form for a printer
Software features
Using authentication
4Authentication bind methods
Ldap bind methods
Bind method Description Can be used by
Methods of authentication
Windows Active Directory authentication method
Windows Authentication
Determining the Ldap server bind method for Windows
Novell authentication methods
Novell Bindery configuration
Ldap authentication
Novell NDS configuration
Ldap authentication
Configuring Authentication
23The Authentication tab
Ldap Configuration
To configure the Ldap server
Troubleshooting authentication
Determining the Ldap server hostname or TCP/IP address
Determining the search root
\ telnet 15.63.55.144
Determining access rights
To determine Ldap attributes using LDP.EXE
Determining the correct Ldap attributes
Other authentication configuration issues
First name, last name out of order
Ldap performance with dynamic Ldap addressing
Only one name appears in the Address Book
Using address books
Effect of authentication on address book availability
Adding addresses
Clearing addresses
Types of address books
Private
Personal
Personal distribution list
Using the Address Book Manager
Guest
Global Replicated LDAP/ABM
Public distribution list
Configuring address books
Importing addresses into the ABM
Configuring Ldap directory replication
6Address book synchronization
Method Description
Effect at the control panel
Configuring personal address books
To set up automatic replication of the Ldap address book
To add a new device
Configuring individual devices
Configuring DSS address books
Configuring a device
MFP list
7MFP list icons
Icon Description
Software features
27Send to Email tab in the Configure MFPs window
Send to Email tab
To enable send to e-mail by using HP DSS
To enable send to e-mail directly from the MFP
Advanced e-mail settings
28Advanced E-mail Settings dialog box
Send to Fax tab
Configuring the HP DSS send-to-fax feature
Configuring the MFP analog send-to-fax feature
8MFP modem settings
Addressing tab
Option Action
Software features
Select Active Directory Defaults
Advanced addressing settings
Software features
Log tab
Preferences tab
Document Size Document Type
34Properties tab in the Configure Mfps window
Properties tab
Software features
Troubleshooting tools
Using the Activity Log in the Configuration Utility
To view the activity log
Event Description Action to take
Using the log for an individual device
1Device log events
Running
Error Message Suggested Actions
Understanding critical error notifications
2Critical error messages
Troubleshooting tools
Installation and removal
Requirements for installing HP DSS
System requirements
Supported platforms
Network operating systems
Novell NetWare support
MFP firmware requirements
Client operating systems for the Address Book Manager only
Upgrading from previous versions of HP DSS
HP DSS CD contents
Ports
Uninstalling HP DSS
Installation and removal
Appendix
Image processing
Workflow image file settings
1Effects of the file settings
Document type Description
Mail file settings
2Document type settings
Supported third-party fax programs
Accpcc
Topcall
Appendix
Fax
Gateways
Messages
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