
NovaJet 500/630/700 Series Service Manual
Table 4-1. Troubleshooting Table (cont).
Symptoms | Possible cause | Solution |
Media Feed
Motor Not
Operating,
Sensor Works
• bad connection | reconnect Feed |
to the motor | motor |
• bad Feed motor | Replace Feed |
| motor |
• faulty wiring leg | reseat or replace |
harness | leg harness |
• bad MPCB | replace MPCB |
Media Feed and
Not Operating,
Both Sensors
Working
• printer is in | put in |
Sheet Mode | Mode (to activate |
| both) or Roll Mode |
| (to activate feed |
| motor only), |
| (under “Supply |
| Type” from |
| “Paper Option |
| Menu”) |
Media Feed or
Take-Up Sensor(s)
Not Operating
• reflective decal | clean decal and/or |
is dirty or blocked | clear obstruction |
• reflective decal | replace reflective |
missing | decal |
TROUBLE- SHOOTING
Troubleshooting