NovaJet 500/630/700 Series Service Manual

Table 4-1. Troubleshooting Table (cont).

 

Symptoms

Possible cause

Solution

 

 

Image Skews or

 

 

 

 

Moves

• dirty encoder

clean encoder

 

 

 

 

 

 

strip

strip (top and

 

 

 

 

bottom)

 

 

Does Not Print

• bad connection

reseat cable

 

 

 

 

 

 

between computer

connections on

 

 

 

and printer

computer and

 

 

 

 

printer

 

 

 

• firmware is

refresh EEPROM

 

 

 

corrupted

firmware with new

 

 

 

 

download

 

 

 

• faulty quad flex

replace quad flex

 

 

 

cable

cable or complete

 

 

 

 

carriage assembly

 

 

 

• bad MPCB

replace MPCB

 

 

Ink Cartridge

 

 

 

 

Misfiring

• cartridge low on

refill or replace

 

 

 

 

 

 

ink

cartridge

 

 

 

• firing rate set

adjust firing rate

 

 

 

too fast

lower (optimum

 

 

 

 

is 5)

 

 

 

 

 

 

 

 

 

 

 

TROUBLE- SHOOTING

Troubleshooting 4-7

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Kodak 500, 630, 700 service manual Image Skews or Moves, Does Not Print, Ink Cartridge Misfiring