
NovaJet 500/630/700 Series Service Manual
Table 4-1. Troubleshooting Table (cont).
| Symptoms | Possible cause | Solution |
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| Image Skews or |
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| Moves | • dirty encoder | clean encoder |
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| ||
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| strip | strip (top and |
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| bottom) |
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| Does Not Print | • bad connection | reseat cable |
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| ||
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| between computer | connections on |
|
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| and printer | computer and |
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| printer |
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|
| • firmware is | refresh EEPROM |
|
|
| corrupted | firmware with new |
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|
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| download |
|
|
| • faulty quad flex | replace quad flex |
|
|
| cable | cable or complete |
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|
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| carriage assembly |
|
|
| • bad MPCB | replace MPCB |
|
| Ink Cartridge |
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|
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| Misfiring | • cartridge low on | refill or replace |
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|
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| ||
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| ink | cartridge |
|
|
| • firing rate set | adjust firing rate |
|
|
| too fast | lower (optimum |
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|
|
| is 5) |
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TROUBLE- SHOOTING
Troubleshooting