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Lexmark C790 manual Restoring factory default settings

Models: C790

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Restoring factory default settings

If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.

From the home screen, navigate to:

> Settings > General Settings > Factory Defaults > Restore Now >

Administrative support

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Lexmark C790 manual Restoring factory default settings, Settings General Settings Factory Defaults Restore Now

Contents

C790 Series Users GuideJanuary Machine types 5062 Models 210, 230Additional printer setup ContentsSafety information Exporting and importing a configuration using the Embedded Web ServerPaper and specialty media guide Securing the printer hard disk and other installed memoryLoading paper and specialty media PrintingFinding advanced networking and administrator information Administrative supportTroubleshooting Maintaining the printerSolving paper feed problems Solving home screen applications problemsSolving option problems Solving print quality problemsSafety information SAVE THESE INSTRUCTIONS Learning about theprinter Thank you for choosing this printerFinding information about the printer Selecting a location for the printer Printer configurations 152.4 mm 6.0 in 101.6 mm 4.0 in 609.6 mm 24.0 in. 381 mm 15.0 in304.8 mm 12.0 in Understanding the printer control panel DescriptionUSB port Understanding thehomescreen Understanding the home screenUsing the touch-screen buttons Sample touch screenOther touch-screen buttons Features Showing or hiding icons on the home screen Accessing the Embedded Web ServerCustomizingthe homescreen Activating the home screen applicationsEco-Settings Forms and Favorites2 Click Device Solutions Solutions eSF, or click Embedded Solutions Exporting and importing a configuration using the Embedded Web ServerExporting a configuration 4 Click Configure ExportImporting a configuration 4 Click Configure Import2 Click Device Solutions Solutions eSF, or click Embedded Solutions Additionalprintersetup Installing internal optionsAvailable internal options Using the security lock feature Additional printer setupAccessing the system board 1 Memory card connector 2 Firmware and flash memory card connectors 3 Internal print server connectorHard disk connector c Close the cover Additional printer setup 4 Reattach the system board coverb Align and then turn each screw clockwise to tighten Installing a memory card Notch 4 Align the notches on the memory card to the ridges on the connector6 Reattach the system board cover Additional printer setup RidgeInstalling a flash memory or firmware card Plastic pins Metal pinsInstalling an Internal Solutions Port Additional printer setup 5 Remove the metal cover from the ISP openingAdditional printer setup Additional printer setup 11 Tighten the long thumbscrewWarning-Potential Damage Do not overtighten the thumbscrew Installing a printer hard disk 3 Locate the appropriate connector on the system board a Using a flathead screwdriver, loosen the screwsAdditional printer setup Additional printer setup To install a printer hard disk directly on the system board Additional printer setup4 Reattach the system board cover Additional printer setup Removing a printer hard disk Order of installation Installing optional traysSupported finishing features Standard 550-sheet tray Tray Optional 550-sheet traysStandard bin Finisher binStandard bin Finisher bin Finishing features Attaching cablesVerifying printer setup Printing a menu settings pageReports Menu Settings Page Installing the printer software Setting up the printer softwarePrinting a network setup page Using the Internet2 Double-click Printer Setup Utility or Print Center Setting up wireless printingInformation you will need to set up the printer on a wireless network Updating available options in the printer driverInstalling the printer on a wireless network Windows 2 Insert the Software and Documentation CD Installing the printer on a wireless network Macintosh Prepare to configure the printerIn Mac OS X version 10.5 or later Configure the printer for wireless accessEnter the printer information In Mac OS X version 10.4 or earlierIn Mac OS X version Configure your computer to use the printer wirelessly4 Click Default Browser tab More Printers 2 Double-click Printer Setup Utility or Print CenterFor Macintosh users Installing the printer on a wired networkFor Windows users 1 Insert the Software and Documentation CDIn Mac OS X version In Mac OS X version 10.5 or laterIn Mac OS X version 10.4 or earlier 2 Double-click Printer Setup Utility or Print Center7 Click Properties Ports tab For Windows usersFor Macintosh users d Click the Default Browser tab More Printers Setting up serial printingb Double-click Printer Setup Utility or Print Center b Double-click Printer Setup Utility or Print Centerf Click Continue b Click Advanced Options Custom Installa Insert the Software and Documentation CD d Click PropertiesSaving paper and toner Using recycled paperMinimizingyour printersenvironmental impact Conserving suppliesReducing printer noise Using Eco-ModeSaving energy Avoid paper jamsUsing the Embedded Web Server Adjusting Sleep ModeUsing Hibernate Mode Using the printer control panel2 Click Settings General Settings Adjusting the brightness of the display2 Click Settings General Settings Sleep Button Settings RecyclingRecycling Lexmark products Recycling Lexmark packagingReturning Lexmark cartridges for reuse or recycling Setting the paper size and type Configuring Universal paper settingsLoading paper andspecialtymedia Loading the standard or optional 550-sheet tray LTR LGL A4 A4 LTR LGL5 Load the paper stack with the recommended print side faceup Loading paper and specialty mediaPlace letterheads faceup with the header on the left side of the tray Place the print side facedown for duplex printingPlace pre-punched paper with the holes toward the front of the tray 6 Insert the trayLoading the 2000-sheet high-capacity feeder Place letterheads faceup with the header on the left side of the tray 4 Load paper into the tray with the print side faceupPlace pre-punched paper with the holes toward the front of the tray 5 Insert the tray Loading paper and specialty mediaLoading the multipurpose feeder Paper Envelopes Transparencies Note Avoid scratching or touching the print sideLinking and unlinking trays Linking traysUnlinking trays Paper Menu Bin Setup2 Click Settings Paper Menu Custom Name type a name Submit Linking exit binsConfiguring a custom name Assigning a custom paper type namePaper Menu Paper Size/Type Moisture content Paper characteristicsWeight PaperandspecialtymediaguideSelecting preprinted forms and letterhead Using recycled paper and other office papers Storing paperSupported paper sizes, types, and weights Supported paper sizesC5 Envelope B5 Envelope Other Envelope2 Universal7 3/4 Envelope Monarch 9 Envelope Com Envelope DL Envelope X X X X X X X X X X XCard stock Transparencies1 Labels3 Supported paper types and weightsPaper Envelopes4Settings Print Settings Quality Menu Print Mode Black Only Adjusting toner darknessb Click Properties, Preferences, Options, or Setup Printing2 Click Settings Print Settings Quality Menu Toner Darkness Printing from a flash drivePrinting from a flash drive Supported flash drives and file types Flash driveFile type Tips on using envelopes Tips on using letterheadTips on using transparencies Printing specialty documentsHave excessive curl or twist Are stuck together or damaged in any way Use only new envelopes from undamaged packagesTo optimize performance and minimize jams, do not use envelopes that Have windows, holes, perforations, cutouts, or embossingTips on using card stock Printing confidential and other held jobsStoring print jobs in the printer Printing confidential and other held jobs 2 Click Properties, Preferences, Options, or SetupPrinting information pages Printing a font sample listCanceling a print job from the computer Canceling a print jobCanceling a print job from the printer control panel 2 Double-click Utilities Print Center or Printer Setup Utility4 From the printer window, select the print job you want to cancel 5 From the icon bar at the top of the window, click the Delete iconPrinting Settings Understanding printermenusMenus list SuppliesMagenta Cartridge Supplies menuCyan Cartridge Yellow CartridgeDefault Source Default Source menuPaper menu FuserPaper Size/Type menu Tray x SizeTray x Type Understanding printer menus MP Feeder SizeMP Feeder Type Manual Paper Type Understanding printer menusManual Paper Size Manual Envelope SizePaper Texture menu Configure MP menuSubstitute Size menu Configure MPLabels Texture Glossy TextureHeavy Glossy Texture Vinyl Labels TextureCard Stock Weight Paper Weight menuPlain Weight Transparency WeightEnvelope Weight Vinyl Labels WeightBond Weight Rough Envelope WeightRecycled Loading Paper Loading menuCard Stock Loading Glossy LoadingRough/Cotton Loading Custom Types menuHeavy Loading Custom x LoadingCustom Bin Names menu Universal Setup menuCustom Names menu Custom NameOutput Bin Bin Setup menuConfigure Bins Overflow BinMenu Settings Page Device Statistics Network Setup Page Reports menuReports menu Network x Setup Page Profiles List Print FontsStandard Network or Network x menus Network/Ports menuActive NIC menu PCL SmartSwitchNetwork x Setup Network Reports menuStandard Network Setup Network BufferNetwork Card menu TCP/IP menuNetwork Reports Enable RARP IPv6 menuNetmask Gateway Enable DHCP Enable BOOTPAuto Configuration Wireless menuEnable IPv6 Set Hostname View Address View Router Address Enable DHCPv6View Signal Quality View Security Mode AppleTalk menuStandard USB menu PCL SmartSwitchUSB Buffer PS SmartSwitchNPA Mode Job BufferingPS SmartSwitch Parallel x menuPCL SmartSwitch NPA ModeJob Buffering Parallel ModeParallel Buffer Advanced StatusPS SmartSwitch Serial x menuPCL SmartSwitch Mac Binary PSMenu item NPA ModeUnderstanding printer menus Serial BufferBaud SMTP Setup menuRobust XON Data BitsDevice Userid Device Password Kerberos 5 Realm NTLM Domain SMTP TimeoutSMTP Server Authentication Reply Address Use SSLConfidential Print menu Miscellaneous Security Settings menuSecurity menu Login RestrictionVerify Job Expiration Disk Wiping menuWiping Mode Reserve Job ExpirationManual Method Security Audit Log menuAutomatic Method Scheduled MethodEnable NTP Set Date and Time menuConfigure Log Current Date and Time Manually Set Date and TimeDisplay Language Settings menuGeneral Settings menu Eco-ModeUnderstanding printer menus Quiet ModeRun Initial setup KeyboardPaper Sizes Displayed InformationDate Format Displayed InformationHome screen customization Time FormatAudio Feedback Error LightingOutput Lighting Show BookmarksTimeouts AlarmsTimeouts TimeoutsPrint Recovery TimeoutsTimeouts Print RecoveryPress Sleep Button Flash Drive menuFactory Defaults Press and Hold Sleep ButtonColor Hole Punch ModePaper Source CollatePaper Saver Ordering Paper SaverPaper Saver Border Separator SheetsPrinter Language Setup menuBlack Only Mode Job WaitingPrint All Order Job Accounting menuResource Save Job Accounting LogDisk Near Full Action Log Action at End of FrequencyDisk Near Full Level Disk Full ActionDuplex Binding Finishing menuSides Duplex CopiesPaper Saver Ordering Hole Punch ModePaper Saver Paper Saver OrientationPrint Resolution Quality menuPrint Mode Color CorrectionRGB Saturation RGB BrightnessRGB Contrast Color BalanceMenu item Spot Color Replacement Color AdjustUnderstanding printer menus Manual ColorPrint Error Pages Utilities menuXPS menu Remove Held JobsPrint PS Error PDF menuPostScript menu Lock PS Startup ModePCL Emulation Settings PCL Emul menuSymbol Set PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsMEnv Default = View Factory Defaults MPF Default = T1 Default = T2 Default =T3 Default = T4 Default = T5 Default = Env Default = MPaper Default = Restore Defaults Yes NoFont Size HTML menuFont Name ScaleMargin Size Help menuImage menu BackgroundsUnderstanding printer menus Menu itemDescription Statement of Volatility Disposing of a hard driveSecuring theprinterharddisk and otherinstalled memory 4 Touch Back, and then Exit Config Menu Using the printer control panel3 Touch Wipe All Settings Erasing volatile memoryUsing the Embedded Web Server Erasing printer hard disk memoryUsing the printer control panel 3 Touch Disk Encryption Enable Configuring printer hard disk encryption6 Touch Back, and then Exit Config Menu Using the Embedded Web Server5 Touch Back, and then Exit Config Menu Cleaning the exterior of the printer Cleaning the printhead lensesMaintainingthe printer Storing supplies Checking the status of supplies from the printer control panel Checking the status of suppliesOrdering supplies Checking the status of supplies from a network computerOrdering staple cartridges Ordering a fuser or a transfer moduleOrdering a waste toner bottle Recommended print cartridge and part numberOrdering a cleaning kit Replacing suppliesReplacing a print cartridge 4 Unpack a new print cartridge Maintaining the printer6 Remove the red packing strip from the new cartridge Maintaining the printerReplacing the waste toner bottle Moving the printer Before moving the printerMoving the printer to another location Shipping the printerUsing the Embedded Web Server Adminis trativesupportFinding advanced networking and administrator information Checking the virtual displayViewing reports Setting up e-mail alerts2 Click Settings 2 Click Device StatusRestoring factory default settings Settings General Settings Factory Defaults Restore NowUnderstanding jam numbers and locations ClearingjamsAvoiding jams Paper tray recommendations200-239 24x 250 400-403 431-458 455 AreaJam numbers What to do200 paper jam 201 paper jam202-203 paper jams Paper jam in the fuserPaper jam under the fuser 230 paper jam 231-239 paper jams 24x paper jamPaper jam in Tray 250 paper jam Paper jam in the optional trays400-403 and 460-461 paper jams 431-454, and 456-458 paper jams 455 staple jamClearing jams 7 Close the stapler door 4 Close the staple guard5 Press down on the staple guard until it clicks into place 8 From the printer control panel, touch Continue, jam clearedChecking an unresponsive printer TroubleshootingAdjusting color Understanding printer messagesChange paper source to paper size paper type Change paper source to custom stringChange paper source to custom string load orientation Change paper source to paper size paper type load orientationClose finisher side door Disk problemError reading USB drive. Remove USB Close finisher top coverInstall Tray Install binInstall envelope feeder Insert staple cartridgeLoad src with size Load src with custom type nameLoad src with custom string Load src with type sizeLoad Manual Feeder with paper type paper size Load Manual Feeder with custom type nameLoad Manual Feeder with custom string Load staplesReattach bin Reattach bin x - yRemove paper from standard output bin Remove paper from bin Restore held jobs?Some held jobs were not restored Remove paper from all bins31.xx Missing or defective color cartridge 35 Insufficient memory to support Resource Save feature36 Printer service required 32.xx color cartridge part number unsupported by device37 Insufficient memory for Flash Memory Defragment operation 37 Insufficient memory, some held jobs will not be restored37 Insufficient memory to collate job 37 Insufficient memory, some Held Jobs were deleted54 Network x software error 54 Serial option x error54 Standard network software error 51 Defective flash detected56 Standard USB port disabled 56 Parallel port x disabled56 Serial port x disabled 56 Standard parallel port disabled58 Too many disks installed 57 Configuration change, some held jobs were not restored58 Input config error 58 Too many flash options installed61 Remove defective disk 58 Too many trays attached59 Incompatible output bin 62 Disk full82.xx Waste toner bottle nearly full 80.xx Replace fuser80.xx Fuser missing 82.xx Replace waste toner bottle88.xx color cartridge low Solving printing problems1565 Emulation error, load emulation option 88.xx Color cartridge very lowCHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT Error message about reading USB drive appearsMAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLEDSettings General Settings Print Recovery Page Protect Off MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLETURN OFF THE PAGE PROTECT SETTING CHANGE THE ENVIRONMENTAL SETTINGSJob prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE AND PAPER SIZE SETTINGSUSE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS Incorrect characters printAn application error has occurred Solving home screen applications problemsSolving option problems Option does not operate correctly or quits after it is installedMAKE SURE THE OPTION IS INSTALLED Paper tray problems2,000-sheet drawer problems MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLYMAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY Internal Solutions Port does not operate correctlyCHECK THE INTERNAL SOLUTIONS PORT ISP CONNECTIONS Cannot detect flash memory cardMemory card Solving paper feed problemsInternal print server does not operate correctly USB/parallel interface card does not operate correctlySettings General Settings Print Recovery Solving print quality problemsTURN ON JAM RECOVERY Paper jam message remains after jam is clearedClipped images CHECK THE PAPER SIZE SETTINGCharacters have jagged or uneven edges Fine horizontal lines appear on color pagesShadow images appear on prints CHECK THE PAPER TYPE AND WEIGHT SETTINGSABCDE ABCDE ABCDE Gray background on printsMAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE ABCDEIncorrect margins MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVELOAD PAPER FROM A FRESH PACKAGE Paper curlPrint irregularities AVOID TEXTURED PAPER WITH ROUGH FINISHESPrint is too light AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTINGPrint is too dark MAKE SURE THE FUSER IS NOT DEFECTIVELOAD PAPER FROM A FRESH PACKAGE Repeating defects appear on printsAVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONERREPLACE THE PRINT CARTRIDGE Skewed printSolid color or black pages appear on prints REPLACE THE FUSERENSURE THAT THE FILL PATTERN IS CORRECT Black or white streaks appear on transparencies or paperStreaked horizontal lines appear on prints CHECK THE PAPER TYPESELECT ANOTHER TRAY OR FEEDER Toner fog or background shading appears on a pageToner rubs off MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGEABCDE ABCDE ABCDE CHECK THE PAPER TEXTURE SETTINGCHECK THE PAPER TYPE SETTING Transparency print quality is poorWhat is RGB color? Solving color quality problemsFAQ about color printing What is CMYK color?What is manual color correction? Manual Color menuWhat are detailed Color Samples and how do I access them? 2 Click Configuration Color Samples Detailed OptionsHow can I match a particular color such as a corporate logo? Contacting customer support TEMPORARILY DISABLE WEB PROXY SERVERSEmbedded Web Server does not open CHECK THE NETWORK CONNECTIONEdition notice NoticesProduct information 2010 Lexmark International, Inc All rights reservedUNITED STATES GOVERNMENT RIGHTS TrademarksDirectory Modular component noticeLicensing notices FileStatic sensitivity notice Noise emission levelsWaste from Electrical and Electronic Equipment WEEE directive ENERGY STARProduct power consumption Temperature informationPower consumption Laser noticeIndustry Canada compliance statement Sleep ModeOff mode Avis de conformité aux normes de l’industrie du CanadaExposure to radio frequency radiation Regulatory notices for wireless productsRadio interference notice Industry Canada CanadaNotice to users in the European Union AT EL LI RO Limited warranty service Statement of Limited WarrantyLimited warranty Lexmark International, Inc., Lexington, KYExtent of limited warranty Limitation of liabilityLEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT Additional rightsLEXMARK SOFTWARE LICENSE AGREEMENT Page Notices ADOBE SYSTEMS INCORPORATED NOTICE MICROSOFT CORPORATION NOTICESIndex NumericsPage Page Page port settings configuring PostScript menu 138 print cartridge Page