Machine types 5062 Models 210, 230
Users Guide
January
C790 Series
Exporting and importing a configuration using the Embedded Web Server
Contents
Safety information
Additional printer setup
Printing
Securing the printer hard disk and other installed memory
Loading paper and specialty media
Paper and specialty media guide
Maintaining the printer
Administrative support
Troubleshooting
Finding advanced networking and administrator information
Solving print quality problems
Solving home screen applications problems
Solving option problems
Solving paper feed problems
Safety information
SAVE THESE INSTRUCTIONS
Finding information about the printer
Learning about theprinter
Thank you for choosing this printer
Selecting a location for the printer
304.8 mm 12.0 in
Printer configurations
152.4 mm 6.0 in 101.6 mm 4.0 in 609.6 mm 24.0 in. 381 mm 15.0 in
Description
Understanding the printer control panel
USB port
Understanding the home screen
Understanding thehomescreen
Sample touch screen
Using the touch-screen buttons
Other touch-screen buttons
Features
Activating the home screen applications
Accessing the Embedded Web Server
Customizingthe homescreen
Showing or hiding icons on the home screen
Forms and Favorites
Eco-Settings
4 Click Configure Export
Exporting and importing a configuration using the Embedded Web Server
Exporting a configuration
2 Click Device Solutions Solutions eSF, or click Embedded Solutions
2 Click Device Solutions Solutions eSF, or click Embedded Solutions
Importing a configuration
4 Click Configure Import
Available internal options
Additionalprintersetup
Installing internal options
Additional printer setup
Using the security lock feature
Accessing the system board
Hard disk connector
1 Memory card connector 2 Firmware and flash memory card connectors
3 Internal print server connector
b Align and then turn each screw clockwise to tighten
c Close the cover Additional printer setup
4 Reattach the system board cover
Installing a memory card
Ridge
4 Align the notches on the memory card to the ridges on the connector
6 Reattach the system board cover Additional printer setup
Notch
Plastic pins Metal pins
Installing a flash memory or firmware card
Installing an Internal Solutions Port
5 Remove the metal cover from the ISP opening
Additional printer setup
Additional printer setup
Warning-Potential Damage Do not overtighten the thumbscrew
Additional printer setup
11 Tighten the long thumbscrew
Installing a printer hard disk
Additional printer setup
3 Locate the appropriate connector on the system board
a Using a flathead screwdriver, loosen the screws
Additional printer setup
Additional printer setup
To install a printer hard disk directly on the system board
4 Reattach the system board cover Additional printer setup
Removing a printer hard disk
Installing optional trays
Order of installation
Standard 550-sheet tray Tray Optional 550-sheet trays
Supported finishing features
Standard bin Finisher bin
Standard bin
Finisher bin
Attaching cables
Finishing features
Reports Menu Settings Page
Verifying printer setup
Printing a menu settings page
Using the Internet
Setting up the printer software
Printing a network setup page
Installing the printer software
Updating available options in the printer driver
Setting up wireless printing
Information you will need to set up the printer on a wireless network
2 Double-click Printer Setup Utility or Print Center
Installing the printer on a wireless network Windows
2 Insert the Software and Documentation CD
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
In Mac OS X version 10.4 or earlier
Configure the printer for wireless access
Enter the printer information
In Mac OS X version 10.5 or later
2 Double-click Printer Setup Utility or Print Center
Configure your computer to use the printer wirelessly
4 Click Default Browser tab More Printers
In Mac OS X version
1 Insert the Software and Documentation CD
Installing the printer on a wired network
For Windows users
For Macintosh users
2 Double-click Printer Setup Utility or Print Center
In Mac OS X version 10.5 or later
In Mac OS X version 10.4 or earlier
In Mac OS X version
For Macintosh users
7 Click Properties Ports tab
For Windows users
b Double-click Printer Setup Utility or Print Center
Setting up serial printing
b Double-click Printer Setup Utility or Print Center
d Click the Default Browser tab More Printers
d Click Properties
b Click Advanced Options Custom Install
a Insert the Software and Documentation CD
f Click Continue
Conserving supplies
Using recycled paper
Minimizingyour printersenvironmental impact
Saving paper and toner
Avoid paper jams
Using Eco-Mode
Saving energy
Reducing printer noise
Using the printer control panel
Adjusting Sleep Mode
Using Hibernate Mode
Using the Embedded Web Server
Recycling
Adjusting the brightness of the display
2 Click Settings General Settings Sleep Button Settings
2 Click Settings General Settings
Returning Lexmark cartridges for reuse or recycling
Recycling Lexmark products
Recycling Lexmark packaging
Loading paper andspecialtymedia
Setting the paper size and type
Configuring Universal paper settings
LTR LGL A4 A4 LTR LGL
Loading the standard or optional 550-sheet tray
Loading paper and specialty media
5 Load the paper stack with the recommended print side faceup
6 Insert the tray
Place the print side facedown for duplex printing
Place pre-punched paper with the holes toward the front of the tray
Place letterheads faceup with the header on the left side of the tray
Loading the 2000-sheet high-capacity feeder
5 Insert the tray Loading paper and specialty media
4 Load paper into the tray with the print side faceup
Place pre-punched paper with the holes toward the front of the tray
Place letterheads faceup with the header on the left side of the tray
Loading the multipurpose feeder
Note Avoid scratching or touching the print side
Paper Envelopes Transparencies
Linking trays
Linking and unlinking trays
Linking exit bins
Paper Menu Bin Setup
2 Click Settings Paper Menu Custom Name type a name Submit
Unlinking trays
Paper Menu Paper Size/Type
Configuring a custom name
Assigning a custom paper type name
Paperandspecialtymediaguide
Paper characteristics
Weight
Moisture content
Selecting preprinted forms and letterhead
Storing paper
Using recycled paper and other office papers
Supported paper sizes
Supported paper sizes, types, and weights
X X X X X X X X X X X
Universal
7 3/4 Envelope Monarch 9 Envelope Com Envelope DL Envelope
C5 Envelope B5 Envelope Other Envelope2
Envelopes4
Supported paper types and weights
Paper
Card stock Transparencies1 Labels3
Printing
Adjusting toner darkness
b Click Properties, Preferences, Options, or Setup
Settings Print Settings Quality Menu Print Mode Black Only
Printing from a flash drive
2 Click Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
File type
Supported flash drives and file types
Flash drive
Printing specialty documents
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Have windows, holes, perforations, cutouts, or embossing
Use only new envelopes from undamaged packages
To optimize performance and minimize jams, do not use envelopes that
Have excessive curl or twist Are stuck together or damaged in any way
Storing print jobs in the printer
Tips on using card stock
Printing confidential and other held jobs
Printing a font sample list
2 Click Properties, Preferences, Options, or Setup
Printing information pages
Printing confidential and other held jobs
2 Double-click Utilities Print Center or Printer Setup Utility
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Printing
4 From the printer window, select the print job you want to cancel
5 From the icon bar at the top of the window, click the Delete icon
Supplies
Understanding printermenus
Menus list
Settings
Yellow Cartridge
Supplies menu
Cyan Cartridge
Magenta Cartridge
Fuser
Default Source menu
Paper menu
Default Source
Tray x Type
Paper Size/Type menu
Tray x Size
MP Feeder Type
Understanding printer menus
MP Feeder Size
Manual Envelope Size
Understanding printer menus
Manual Paper Size
Manual Paper Type
Configure MP
Configure MP menu
Substitute Size menu
Paper Texture menu
Vinyl Labels Texture
Glossy Texture
Heavy Glossy Texture
Labels Texture
Transparency Weight
Paper Weight menu
Plain Weight
Card Stock Weight
Rough Envelope Weight
Vinyl Labels Weight
Bond Weight
Envelope Weight
Glossy Loading
Paper Loading menu
Card Stock Loading
Recycled Loading
Custom x Loading
Custom Types menu
Heavy Loading
Rough/Cotton Loading
Custom Name
Universal Setup menu
Custom Names menu
Custom Bin Names menu
Overflow Bin
Bin Setup menu
Configure Bins
Output Bin
Network x Setup Page Profiles List Print Fonts
Reports menu
Reports menu
Menu Settings Page Device Statistics Network Setup Page
PCL SmartSwitch
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Network Buffer
Network Reports menu
Standard Network Setup
Network x Setup
Network Reports
Network Card menu
TCP/IP menu
Enable BOOTP
IPv6 menu
Netmask Gateway Enable DHCP
Enable RARP
Set Hostname View Address View Router Address Enable DHCPv6
Wireless menu
Enable IPv6
Auto Configuration
PCL SmartSwitch
AppleTalk menu
Standard USB menu
View Signal Quality View Security Mode
Job Buffering
PS SmartSwitch
NPA Mode
USB Buffer
ENA Address
Parallel x menu
PCL SmartSwitch
PS SmartSwitch
Protocol
Parallel Buffer
Job Buffering
Advanced Status
Mac Binary PS
Serial x menu
PCL SmartSwitch
PS SmartSwitch
Serial Buffer
Understanding printer menus
Menu item
NPA Mode
Data Bits
SMTP Setup menu
Robust XON
Baud
Reply Address Use SSL
SMTP Timeout
SMTP Server Authentication
Device Userid Device Password Kerberos 5 Realm NTLM Domain
Login Restriction
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Wiping Mode
Disk Wiping menu
Verify Job Expiration
Reserve Job Expiration
Scheduled Method
Security Audit Log menu
Automatic Method
Manual Method
Current Date and Time Manually Set Date and Time
Set Date and Time menu
Configure Log
Enable NTP
Eco-Mode
Settings menu
General Settings menu
Display Language
Keyboard
Run Initial setup
Understanding printer menus
Quiet Mode
Displayed Information
Paper Sizes
Time Format
Displayed Information
Home screen customization
Date Format
Show Bookmarks
Error Lighting
Output Lighting
Audio Feedback
Timeouts
Alarms
Timeouts
Timeouts
Print Recovery
Timeouts
Timeouts
Print Recovery
Press and Hold Sleep Button
Flash Drive menu
Factory Defaults
Press Sleep Button
Sides Duplex
Paper Source
Color
Collate
Separator Sheets
Paper Saver
Paper Saver Border
Paper Saver Ordering
Print Area
Setup menu
Printer Language
Job Waiting
Job Accounting Log
Job Accounting menu
Resource Save
Print All Order
Disk Full Action
Log Action at End of Frequency
Disk Near Full Level
Disk Near Full Action
Copies
Finishing menu
Sides Duplex
Duplex Binding
Paper Saver Border
Paper Saver
Paper Saver Ordering
Paper Saver Orientation
Color Correction
Quality menu
Print Resolution
Print Mode
Color Balance
RGB Brightness
RGB Contrast
RGB Saturation
Manual Color
Spot Color Replacement Color Adjust
Understanding printer menus
Menu item
Remove Held Jobs
Utilities menu
XPS menu
Print Error Pages
Scale to Fit
PDF menu
PostScript menu
Print PS Error
PCL Emulation Settings
PCL Emul menu
Symbol Set
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
PCL Emulation Settings
Restore Defaults Yes No
View Factory Defaults MPF Default = T1 Default = T2 Default =
T3 Default = T4 Default = T5 Default = Env Default = MPaper Default =
MEnv Default =
Scale
HTML menu
Font Name
Font Size
Backgrounds
Help menu
Image menu
Margin Size
Description
Understanding printer menus
Menu item
Securing theprinterharddisk and otherinstalled memory
Statement of Volatility
Disposing of a hard drive
Erasing volatile memory
Using the printer control panel
3 Touch Wipe All Settings
4 Touch Back, and then Exit Config Menu
Using the printer control panel
Using the Embedded Web Server
Erasing printer hard disk memory
Using the Embedded Web Server
Configuring printer hard disk encryption
6 Touch Back, and then Exit Config Menu
3 Touch Disk Encryption Enable
5 Touch Back, and then Exit Config Menu
Maintainingthe printer
Cleaning the exterior of the printer
Cleaning the printhead lenses
Storing supplies
Checking the status of supplies from a network computer
Checking the status of supplies
Ordering supplies
Checking the status of supplies from the printer control panel
Recommended print cartridge and part number
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Ordering staple cartridges
Replacing a print cartridge
Ordering a cleaning kit
Replacing supplies
Maintaining the printer
4 Unpack a new print cartridge
Maintaining the printer
6 Remove the red packing strip from the new cartridge
Replacing the waste toner bottle
Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Checking the virtual display
Adminis trativesupport
Finding advanced networking and administrator information
Using the Embedded Web Server
2 Click Device Status
Setting up e-mail alerts
2 Click Settings
Viewing reports
Settings General Settings Factory Defaults Restore Now
Restoring factory default settings
Paper tray recommendations
Clearingjams
Avoiding jams
Understanding jam numbers and locations
What to do
Area
Jam numbers
200-239 24x 250 400-403 431-458 455
201 paper jam
200 paper jam
Paper jam under the fuser
202-203 paper jams
Paper jam in the fuser
230 paper jam
Paper jam in Tray
231-239 paper jams
24x paper jam
Paper jam in the optional trays
250 paper jam
400-403 and 460-461 paper jams
455 staple jam
431-454, and 456-458 paper jams
Clearing jams
8 From the printer control panel, touch Continue, jam cleared
4 Close the staple guard
5 Press down on the staple guard until it clicks into place
7 Close the stapler door
Understanding printer messages
Troubleshooting
Adjusting color
Checking an unresponsive printer
Change paper source to paper size paper type load orientation
Change paper source to custom string
Change paper source to custom string load orientation
Change paper source to paper size paper type
Close finisher top cover
Disk problem
Error reading USB drive. Remove USB
Close finisher side door
Insert staple cartridge
Install bin
Install envelope feeder
Install Tray
Load src with type size
Load src with custom type name
Load src with custom string
Load src with size
Load staples
Load Manual Feeder with custom type name
Load Manual Feeder with custom string
Load Manual Feeder with paper type paper size
Remove paper from standard output bin
Reattach bin
Reattach bin x - y
Remove paper from all bins
Restore held jobs?
Some held jobs were not restored
Remove paper from bin
32.xx color cartridge part number unsupported by device
35 Insufficient memory to support Resource Save feature
36 Printer service required
31.xx Missing or defective color cartridge
37 Insufficient memory, some Held Jobs were deleted
37 Insufficient memory, some held jobs will not be restored
37 Insufficient memory to collate job
37 Insufficient memory for Flash Memory Defragment operation
51 Defective flash detected
54 Serial option x error
54 Standard network software error
54 Network x software error
56 Standard parallel port disabled
56 Parallel port x disabled
56 Serial port x disabled
56 Standard USB port disabled
58 Too many flash options installed
57 Configuration change, some held jobs were not restored
58 Input config error
58 Too many disks installed
62 Disk full
58 Too many trays attached
59 Incompatible output bin
61 Remove defective disk
82.xx Replace waste toner bottle
80.xx Replace fuser
80.xx Fuser missing
82.xx Waste toner bottle nearly full
88.xx Color cartridge very low
Solving printing problems
1565 Emulation error, load emulation option
88.xx color cartridge low
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Error message about reading USB drive appears
MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
CHANGE THE ENVIRONMENTAL SETTINGS
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
TURN OFF THE PAGE PROTECT SETTING
Settings General Settings Print Recovery Page Protect Off
Incorrect characters print
CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
Job prints from the wrong tray or on the wrong paper
Option does not operate correctly or quits after it is installed
Solving home screen applications problems
Solving option problems
An application error has occurred
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
Paper tray problems
2,000-sheet drawer problems
MAKE SURE THE OPTION IS INSTALLED
Cannot detect flash memory card
Internal Solutions Port does not operate correctly
CHECK THE INTERNAL SOLUTIONS PORT ISP CONNECTIONS
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
USB/parallel interface card does not operate correctly
Solving paper feed problems
Internal print server does not operate correctly
Memory card
Paper jam message remains after jam is cleared
Solving print quality problems
TURN ON JAM RECOVERY
Settings General Settings Print Recovery
Fine horizontal lines appear on color pages
CHECK THE PAPER SIZE SETTING
Characters have jagged or uneven edges
Clipped images
Gray background on prints
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
ABCDE ABCDE ABCDE
Shadow images appear on prints
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
ABCDE
Incorrect margins
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
AVOID TEXTURED PAPER WITH ROUGH FINISHES
Paper curl
Print irregularities
LOAD PAPER FROM A FRESH PACKAGE
MAKE SURE THE FUSER IS NOT DEFECTIVE
AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING
Print is too dark
Print is too light
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
Repeating defects appear on prints
AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING
LOAD PAPER FROM A FRESH PACKAGE
REPLACE THE FUSER
Skewed print
Solid color or black pages appear on prints
REPLACE THE PRINT CARTRIDGE
CHECK THE PAPER TYPE
Black or white streaks appear on transparencies or paper
Streaked horizontal lines appear on prints
ENSURE THAT THE FILL PATTERN IS CORRECT
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Toner fog or background shading appears on a page
Toner rubs off
SELECT ANOTHER TRAY OR FEEDER
Transparency print quality is poor
CHECK THE PAPER TEXTURE SETTING
CHECK THE PAPER TYPE SETTING
ABCDE ABCDE ABCDE
What is CMYK color?
Solving color quality problems
FAQ about color printing
What is RGB color?
Manual Color menu
What is manual color correction?
How can I match a particular color such as a corporate logo?
What are detailed Color Samples and how do I access them?
2 Click Configuration Color Samples Detailed Options
CHECK THE NETWORK CONNECTION
TEMPORARILY DISABLE WEB PROXY SERVERS
Embedded Web Server does not open
Contacting customer support
2010 Lexmark International, Inc All rights reserved
Notices
Product information
Edition notice
Trademarks
UNITED STATES GOVERNMENT RIGHTS
File
Modular component notice
Licensing notices
Directory
ENERGY STAR
Noise emission levels
Waste from Electrical and Electronic Equipment WEEE directive
Static sensitivity notice
Laser notice
Power consumption
Product power consumption
Temperature information
Sleep Mode
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Industry Canada Canada
Regulatory notices for wireless products
Radio interference notice
Exposure to radio frequency radiation
Notice to users in the European Union
AT EL LI RO
Lexmark International, Inc., Lexington, KY
Statement of Limited Warranty
Limited warranty
Limited warranty service
Limitation of liability
Extent of limited warranty
LEXMARK SOFTWARE LICENSE AGREEMENT
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
Additional rights
Page
Notices
MICROSOFT CORPORATION NOTICES
ADOBE SYSTEMS INCORPORATED NOTICE
Numerics
Index
Page
Page
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port settings configuring PostScript menu 138 print cartridge
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