Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE

The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.

AVOID TEXTURED PAPER WITH ROUGH FINISHES

CHECK THE PAPER TYPE SETTING

Make sure the Paper Type setting matches the paper loaded in the tray or feeder:

From the printer control panel Paper menu, check the Paper Type setting.

For Windows users, check this setting from Print Properties.

For Macintosh users, check this setting from the Print dialog.

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER

When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge.

1Remove the print cartridge.

Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

3Reinsert the print cartridge.

Note: If print quality does not improve, then replace the print cartridge.

If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE

Replace the defective print cartridge.

Repeating defects appear on prints

Try one or more of the following:

Troubleshooting

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Lexmark C790 manual Repeating defects appear on prints, 203