Lexmark C790 manual Solving home screen applications problems, Solving option problems

MAKE SURE THE PRINTER HAS ENOUGH MEMORY

Add printer memory or an optional hard disk.

Unexpected page breaks

INCREASE THE PRINT TIMEOUT VALUE

1From the home screen, navigate to:

> Settings > General Settings > Timeouts > Print Timeout

2Increase the Print Timeout value, and then touch .

Solving home screen applications problems

An application error has occurred

CHECK THE SYSTEM LOG FOR RELEVANT DETAILS

1Type the printer IP address or host name in the address field of your Web browser. If you do not know the IP address or host name of the printer, then you can:

•View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu.

•Print a network setup page or menu settings page and locate the information in the TCP/IP section.

2Click Settings or Configuration.

3Click Device Solutions > Solutions (eSF) > System tab > Log.

4From the Filter menu, select an application status.

5From the Application menu, select an application, and then click Submit.

CONTACT CUSTOMER SUPPORT

If you still cannot isolate the problem, then contact customer support.

Solving option problems

Option does not operate correctly or quits after it is installed

These are possible solutions. Try one or more of the following:

RESET THE PRINTER

Turn the printer off, wait for about 10 seconds, and then turn the printer on.

Troubleshooting

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