Minolta Scanner Mode user manual Troubleshooting, Problem Cause Remedy Referen

Troubleshooting

15

15.3Troubleshooting

Remedies for several possible problems are described below.

Internet fax transmissions/Scan to E-mail transmissions

			Page
Problem	Cause	Remedy	referen
			ce
Transmission	The connections are incorrect.	Check the LED indicator on	-
is not possible.		the hub and check the
		connections.
	A user logged in with their	Register an e-mail address for	p. 13-19
	account access code and tried	the account that is logged in.
	to send data when no e-mail
	address is specified for that
	account.
	The settings necessary for the	Specify the necessary	p. 3-1
	device are not registered.	network settings.
	The LAN cable is damaged.	Replace the LAN cable.	-
	Other causes	Touch the [Com.] button on	p. 8-40,
		the Job List screen to check	p. 15-3
		the details of the transmission
		error, and then refer to the
		table of error codes.
Transmission	The recipient’s terminal is not	Change the size, resolution	p. 3-13
is possible, but	able to handle the sent image.	and coding method so that
the image		they are supported by the
cannot be		recipient’s terminal, and then
outputted at		try sending the data again.
the recipient’s
	The document text was not	With some e-mail	p. 8-37
terminal or
computer.	inserted when the data was	applications, if an e-mail is
	sent.	received containing no text
		and only an attached file, it
		may not be possible to open
		the attached file. Therefore,
		text should be inserted into the
		document that is sent.
An interruption	It takes some time to interrupt	Wait until the transmission is	-
in the	an Internet fax transmission.	interrupted.
transmission
was specified,
but the
transmission
was not
interrupted.

Scanner Mode 15-9