Troubleshooting

15

 

 

 

Page

Problem

Cause

Remedy

referen

 

 

 

ce

The message

Letters are entered into the IP

Specify the IP address in the

p. 10-21

“Incorrect IP

address.

format xxx.xxx.xxx.xxx.

 

address”

 

 

 

appears.

 

 

 

 

 

 

 

The message

While communicating with the

Wait until the current

-

“Currently this

copier, for example, while

connection is cut (until the

 

command not

programming or deleting a

message “Currently this

 

acceptable”

button, the next transmission

function is not available. Try

 

appears.

is performed.

again later.” disappears from

 

 

 

the taskbar at the bottom of

 

 

 

the window) before performing

 

 

 

the next operation.

 

 

 

 

 

The message

There is not enough space in

Change the save destination

-

“Failed to write

the save destination.

or create some free space on

 

to image file”

 

the drive.

 

appears.

 

 

 

There is a problem with the

Change the save destination.

-

 

 

drive of the save destination.

 

 

 

 

 

 

The message

The specified folder does not

• Check the name of the

p. 10-5

“Image folder

exist.

storage folder.

 

not found”

 

• Change the name of the

 

appears.

 

storage folder.

 

 

 

 

 

Network FAX (Gateway TX)

 

 

Problem

Cause

Remedy

Page

referen

 

 

 

ce

Data does not

The settings for Network FAX

Check the settings for

Network

arrive at the

are incorrect.

Network FAX.

FAX

copier.

 

 

(EX

 

 

 

Lite)

 

 

 

User’s

 

 

 

Manual

 

 

 

 

 

The necessary network

Specify the necessary

p. 3-1

 

settings, such as DNS, have

network settings.

 

 

not been specified.

 

 

 

 

 

 

 

Since the size of the received

Reduce the size of the data,

-

 

data is large, it cannot be

for example, by decreasing

 

 

received due to the server's

the number of pages, and then

 

 

limitations.

try sending again.

 

 

 

 

 

A fax cannot

The communication mode for

The “Gate Way TX” parameter

p. 3-1

be sent from

gateway transmissions is

must be set to “Yes”, and the

 

this machine.

incorrectly specified.

communication mode must be

 

 

 

set correctly.

 

 

 

 

 

Scanner Mode

15-17

Page 310
Image 310
Minolta user manual Scanner Mode 15-17