15
Troubleshooting
PageScope Light
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Problem | Cause | Remedy | referen | |
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A connection | The IP address for the device | Specify the IP address. | p. | |
with | is not specified correctly. |
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PageScope |
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The URL setting in the Web | In the “Address” box, type the | - | ||
Light cannot | ||||
browser is incorrect. | IP address of the specified |
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be |
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established. |
| device. |
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| The settings in the Web | Even though the device can | - | |
| browser are incorrect. | be accessed, certain settings |
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| must be specified according to |
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| the network configuration in |
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| order to establish a |
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| connection. For details, |
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| contact your network |
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| administrator. |
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| If a proxy is specified with the | Use the proxy settings in the | - | |
| browser and the IP address of | browser to add the IP address |
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| this copier cannot be | of this copier to the list of |
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| recognized by the proxy | exceptions that the proxy |
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| server, the MFP agent window | server will not use. |
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| cannot be display. |
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| The LAN cable is damaged. | Replace the LAN cable. | - | |
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Login failed. | Before logging in this time, a | Once login is successful, that | - | |
| different user name and | user name and password is |
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| password had been entered to | saved in the browser until the |
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| log in. | browser is closed. Close the |
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| browser, and then start it up |
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| again. |
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The text in the | The browser is too small. | Increase the size of the | - | |
window is |
| browser. |
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disorganized. |
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An appropriate font size is not | Specify an appropriate font | - | ||
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| selected. | size for the computer and in |
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| the browser. |
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Japanese text | The correct encoding setting | Select the | - | |
is not | is not selected. | setting. |
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displayed. |
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Items that do | Settings that do not match the | - | - | |
not match the | device configuration are not |
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device | available when specifying |
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configuration | settings. They do not have any |
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are displayed. | effect on the actual settings. |
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“•” appears in | Depending on the browser, | - | - | |
the window. | this character may appear. |
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Some deleted | The operation differs | Reload the browser window or | - | |
characters | depending on the browser | rescan. |
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remain in the | used. |
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window. |
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Scanner Mode |
