Minolta Scanner Mode user manual

15

Troubleshooting

			Page
Problem	Cause	Remedy	referen
			ce
Even though	Delete the scanner button	Click the [Delete Scanner Key]	p. 10-3
the button on	from the device. Otherwise,	button.
the device has	turn the copier off, then on
been erased,	again.
the icon that
indicates that
transmission
can be
performed has
changed to an
icon for
programming
a scanner
button.
Even though	No file was received.	Scan the document again.	-
the [Check
now] button
was clicked,
nothing
happened.
Image files	The file is not an image file	Use a viewer compatible with	-
cannot be	received from the device.	TIFF and PDF files.
opened.
The image file	Display the image in the	View the image at a zoom	-
is not	viewer at a reduced size.	ratio of 100%.
displayed
	The received data is	Scan the document again.	p. 10-24
correctly.
	unusable.
IP Scanner	TCP/IP is not ready.	Open Network and Dial-up	-
cannot be		Connections in Windows, add
started up.		the Microsoft TCP/IP protocol,
		and then restart the computer.
	IP Scanner is already started	Multiple copies of the	-
	up.	application cannot run at the
		same time.
Image	TCP/IP is not ready.	Open Network and Dial-up	-
Receiver		Connections in Windows, add
cannot start		the Microsoft TCP/IP protocol,
up.		and then restart the computer.
The message	Since Image Receiver was	Delete any unnecessary	p. 10-24
“Number of	started up during the previous	buttons.
Scanner keys	uninstallation, then reinstalled
reached	without restarting the
maximum”	computer, Image Receiver
appears.	may have been deleted after
	restart.
The message	Characters other than the	Specify a button name that	-
“Scanner key	standard characters cannot be	contains only the standard
name has	used in button names.	characters.
invalid
character”
appears.

15-16 Scanner Mode