
Troubleshooting
15
| 
 | 
 | 
 | Page | 
| Problem | Cause | Remedy | referen | 
| 
 | 
 | 
 | ce | 
| The data is | An  | Ask the sender to send a | - | 
| received, but | of an incompatible format | 
 | |
| not printed. | attached or with no data was | 
 | 
 | 
| 
 | received. | 
 | 
 | 
| 
 | 
 | 
 | 
 | 
| 
 | The setting to print received | In order to print received | p.  | 
| 
 | documents has not been | documents, select the setting | 
 | 
| 
 | specified. | to print received documents. | 
 | 
| 
 | 
 | 
 | 
 | 
| 
 | The memory is full. | Print saved documents and | - | 
| 
 | 
 | reduce the amount of memory | 
 | 
| 
 | 
 | that is used, and then ask the | 
 | 
| 
 | 
 | sender to send the data again. | 
 | 
| 
 | 
 | 
 | 
 | 
| 
 | Other causes | Touch the [Com.] button on | p.  | 
| 
 | 
 | the Job List screen to check | p.  | 
| 
 | 
 | the details of the transmission | 
 | 
| 
 | 
 | error, and then refer to the | 
 | 
| 
 | 
 | table of error codes. | 
 | 
| 
 | 
 | 
 | 
 | 
| Binary code | Data in a format other than | If data in a format other than | - | 
| data was | MIME is attached or the mail | MIME is attached, the binary | 
 | 
| received | was received through a server | codes are printed as is as text. | 
 | 
| (printed). | that is not compatible with | (This is not a malfunction of | 
 | 
| 
 | MIME. | the device.) | 
 | 
| 
 | 
 | Ask the sender to send the | 
 | 
| 
 | 
 | data as MIME. | 
 | 
| 
 | 
 | 
 | 
 | 
| The same | Since the size of the mail is too | Specify that the data be kept | - | 
| document is | large, the connection with the | on the computer, and delete | 
 | 
| received many | server times out while the data | the corresponding  | 
 | 
| times. | is being received. | messages from the server. | 
 | 
| 
 | 
 | Ask the sender to try sending | 
 | 
| 
 | 
 | 
 | |
| 
 | 
 | sizes. | 
 | 
| 
 | 
 | 
 | 
 | 
| An interruption | It takes some time to interrupt | Wait until the reception is | - | 
| in the | an Internet fax reception. | interrupted. | 
 | 
| reception was | 
 | 
 | 
 | 
| specified, but | 
 | 
 | 
 | 
| the reception | 
 | 
 | 
 | 
| was not | 
 | 
 | 
 | 
| interrupted. | 
 | 
 | 
 | 
| 
 | 
 | 
 | 
 | 
| The POP3 | After the previous POP3 | Once the POP3 reception | p.  | 
| reception error | reception failed, a POP3 | error icon appears, it does not | 
 | 
| icon does not | reception operation has not | disappear until a reception is | 
 | 
| disappear. | been performed since the time | completed successfully. | 
 | 
| 
 | until the next automatic check | Reduce the time until the next | 
 | 
| 
 | for new messages has not | automatic check for new | 
 | 
| 
 | elapsed. | messages and check that a | 
 | 
| 
 | 
 | POP3 reception is completed | 
 | 
| 
 | 
 | successfully. | 
 | 
| 
 | 
 | 
 | 
 | 
| Scanner Mode | 
 | 
