Minolta user manual Scanner Mode 15-15

Troubleshooting

15

			Page
Problem	Cause	Remedy	referen
			ce
The message	Other software is using this	The mail server and IP	-
“ImageReceiver	port.	Scanner cannot be used
detectedconflict		together. Do not start up the
of xxx” appears.		mail server. In addition, if
		other software is the cause,
		close that software that
		causing the problem. Follow
		the instructions to change the
		port.
The message	IP Scanner or Image Receiver	Restart the computer. If the	p. 3-29
“Connection	is not operating correctly.	problem is still not resolved,
Failure with		uninstall IP Scanner, and then
ImageReceiver”		install it again.
appears.
The message	The received data is	Close Image Receiver, and	-
“Failed to	unusable.	then, after starting it up again,
create image		perform the scan transmission
files” appears.		again.
		When Image Receiver is
		closed, received data that has
		not yet been processed with
		IP Scanner will be deleted.
	A high load was temporarily	While receiving the scan	-
	placed on the computer.	transmission image,
		complicated processes
		cannot be performed by the
		computer.
	The file size of the received	The received data may have	-
	data is large.	exceeded the amount that can
		be used by that computer.
		Decrease the resolution
		before scanning and sending
		again, or decrease the
		number of pages before
		scanning and sending again.
	There is no storage directory.	Create a directory.	-
	The directory is read-only.	Allow the directory to be	-
		written.
The message	The button has already been	Check if the button has	-
“Selected	erased from the copier.	already been erased from the
Scanner key		copier, and then reprogram a
not found”		scanner button.
appears.

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