Minolta user manual Scanner Mode 15-13

Troubleshooting

15

			Page
Problem	Cause	Remedy	referen
			ce
The data was	IP Scanner has not started up.	Start up IP Scanner, check for	p. 10-21
received, but		new messages, and then
the image		replace the received data file
cannot be		with the image file.
viewed.
	An application that allows	Install the viewing application.	p. 3-29
	images to be viewed is not	Link the file to a viewing
	installed, or the application is	application that allows you to
	installed, but is not linked to	view TIFF and PDF files.
	images.
	An error occurred while the	That file is unusable.	-
	image is converted by IP	Close Image Receiver, and
	Scanner or the file was not	then start it up again and send
	created correctly.	the scan again.
		If the image resolution is high,
		lower it before scanning it, or
		reduce the number of pages
		before scanning it.
Transmission	It takes some time to interrupt	Wait until the operation is	-
from a terminal	the operation.	interrupted.
or reception to		To interrupt the operation
a computer		quickly, close Image Receiver.
cannot be		However, data already
interrupted.		received at the computer but
		not yet processed with IP
		Scanner will be deleted.
IP Scanner

Problem	Cause	Remedy	Page
			referen
			ce
Transmission	Refer to the transmission error	Touch the [Com.] button on	p. 8-40,
is not possible.	codes.	the Job List screen to check	p. 15-3
		the details of the transmission
		error, and then refer to the
		table of error codes.
	The IP address for Image	Check the IP setting for Image	p. 10-21
	Receiver is not specified	Receiver.
	correctly.
	The LAN cable is damaged.	Replace the LAN cable.	-
The data is not	Refer to the transmission error	Touch the [Com.] button on	p. 8-40
received by	codes.	the Job List screen to check
the computer.		the details of the transmission
		error, and then refer to the
		table of error codes.
	Another mailer is started up.	Close the mailer.	-

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