Contents 5
Chapter 7
Working with CCR Trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Building a CCR Tree | 63 |
Creating a Home node | 64 |
Adding nodes to the Home node | 65 |
Adding a Menu node | 66 |
Adding an Information node | 68 |
Adding a Mailbox node | 70 |
Adding a Transfer node | 72 |
About transfers to external numbers | 73 |
Adding special characters to an external transfer number | 75 |
Assigning a CCR Tree to a Greeting Table | 76 |
Testing a CCR Tree | 77 |
Disabling a CCR Tree | 77 |
Deleting a CCR Tree | 78 |
Changing a CCR Tree message | 79 |
Changing a Mailbox node | 80 |
Changing a destination type | 81 |
Changing a Transfer node | 82 |
Deleting a Path | 83 |
Chapter 8
Broadcast and Information messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
About Broadcast messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Information mailbox messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 About recording an Information mailbox message . . . . . . . . . . . . . . . . . . . . . . . . 87 Recording an Information mailbox message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 9
CallPilot operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
About resetting CallPilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Initializing CallPilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Resetting the System Administrator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Operator settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Setting the Operator status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Changing the Operator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Resetting the Operator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Changing the Operator default extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Setting the Business Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Changing greetings or the Business Status from a remote telephone . . . . . . . . . 95 Setting up line answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Setting the Automated Attendant status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
CallPilot 150 Telephone Administration Guide
