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Chapter 7
Working with CCR Trees
Building a CCR Tree
Note: To minimize the potential of service disruptions, avoid working on CCR Trees during periods of peak activity. Callers can experience answering delays while you are working on a CCR Tree.
To build a CCR Tree
1Create the Home node. The Home node can be either a Menu node or an Information node. If the Home node is an Information node:
• record an Information message
If the Home node is a Menu node:
•create the
—Menu
—Information nodes
—Mailbox nodes
—Transfer nodes
2Assign the CCR Tree to a Greeting Table.
You can assign a CCR Tree for each time of day.
3Test the CCR Tree
CallPilot 150 Telephone Administration Guide