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Chapter 7

Working with CCR Trees

Building a CCR Tree

Note: To minimize the potential of service disruptions, avoid working on CCR Trees during periods of peak activity. Callers can experience answering delays while you are working on a CCR Tree.

To build a CCR Tree

1Create the Home node. The Home node can be either a Menu node or an Information node. If the Home node is an Information node:

• record an Information message

If the Home node is a Menu node:

create the sub-nodes. The sub-nodes can be:

Menu sub-nodes

Information nodes

Mailbox nodes

Transfer nodes

2Assign the CCR Tree to a Greeting Table.

You can assign a CCR Tree for each time of day.

3Test the CCR Tree

CallPilot 150 Telephone Administration Guide

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Nortel Networks 150 manual Chapter Working with CCR Trees, Building a CCR Tree, To build a CCR Tree