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140Glossary
Group Lists
A collection of mailbox numbers that are assigned a special “Group” number by CallPilot. When a message is sent to a Group List, all the mailboxes in the list receive the message.
Guest Mailbox
A Guest Mailbox is a type of Subscriber mailbox for people who do not have a permanent extension, but require a mailbox. Guest mailboxes receive and store messages the same way that Subscriber mailboxes do.
Home Menu
The Home Menu is the first CCR menu that callers hear after they hear the Company Greeting. The Home Menu provides a list of
A Home Menu can be programmed to offer eight options. By default, Øis reserved for reaching the Operator, and ·offers the menu in the Alternate Language.The Home Menu can also be a recorded Information Message that announces information to a caller and then disconnects the call when the announcement is finished.
Home Menu voice prompt
A voice prompt that provides a list of number options. When pressed, these options route a caller to: a
Information Mailbox
A mailbox that provides a caller with a message describing goods or services available from your company. The Information Mailbox does not take messages and does not have an extension associated with it.
Information Message
On a CCR Tree, an Information Message is a message you record to provide a caller with information about goods or services available from your company. Information mailboxes must be created before the Information Message option can be added to the CCR Tree.
Initialize
Preparing a mailbox to receive messages, which includes changing a mailbox default password, recording a Company Directory name, and recording Personal Mailbox Greetings.
Initializing CallPilot
Preparing the CallPilot settings that are used in mailbox number length and language preference.
Leave Message
The feature code used to leave messages in CallPilot mailboxes.
P0919416 03