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Chapter 6 Custom Call Routing 61
An example of a CCR Tree
Home node
To place an order press ⁄
To add your name to our mailing list press ¤
To speak to our sales department press ‹
To speak to our service department press ›
To speak to our receptionist press ‚
⁄ ¤ ‹ ›
To place an order press ⁄
To speak to the order desk press ¤
Mailbox
To be included on our mailing list leave your name and address after the tone.
Destination: PREV
Sub-menu
To leave an order request press ⁄
To speak to the sales manager press ¤
To hear about our sales contest press
‹
Transfer
Transfers the call to the Service department.
⁄
¤ ⁄ ¤ ‹
Information message
Our weekly
specials are...
Destination:
PREV
Transfer
Transfers the call to the order desk.
Mailbox
Leave your contact information and a sales person will contact you.
Destination: DISC
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Transfer |
| Information | ||
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Transfers the call to |
| Ideal Office | ||
the order desk. |
| Machines is having | ||
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| a sales contest... | |
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CallPilot 150 Telephone Administration Guide