Head Pattern Examples | SATO CL608e/CL612e manual

Section 8. Troubleshooting

Head Pattern Examples

DIAGONAL VOIDS (WHITE STREAKS)

THAT “WALK” ACROSS LABEL

RIBBON WRINKLE

POOR HEAD ALIGNMENT, POOR

RIBBON TENSION,

WORN PLATEN,

FOREIGN MATERIAL, DAMAGED

PRINT HEAD

IMPROPER ALIGNMENT

BOTTOM EDGE OF BAR

CODE IS SHOWN NOT

PARALLEL WITH EDGE

OF LABEL

FEED

DIRECTION

Page 8-16

SATO CL608e/CL612e Service Manual

PN 9001079 Rev. B

Image 170

SATO CL608e/CL612e manual Head Pattern Examples

Contents

CL608e/CL612e Printers PN 9001079 Rev. B Table of Contents Troubleshooting Optional Accessories PN 9001079 Rev. B Section Overview Physical Characteristics Front Access Door Rear Panel Printer FeaturesEXT Connector Interface Slot Refer to Section Operation Panel/Displays Potentiometers VR4 Display Components Sensors and Switches EYE-MARK Sensor Switches and SensorsMedia Hold Down Ribbon Installation ConsiderationsOptional Accessories General Printer Specifications Environment & Approvals General Printer Specifications CPU Character Fonts Specification CL608e CL612e Bar Codes PN 9001079 Rev.B Dip Switch Settings DSW1 RS232 Transmit/Receive Setting located on RS232 I/F Module Setting Printer Set up DSW2 DSW3 External Signal Interface Setting DSW3 Default Settings Dip Switch Selections LCD Panel Configuration Mode KEY Sequence Initial Display QTY LCD Panel Normal ModeInitializing Rom 000000 Step Procedure Print Speed AdjustmentPitch Offset Adjustment C D E F G Cancel Print Job Cancel print job Yes noCancel print job Auto online Initializing Advanced mode RomLCD Panel- Advanced Mode Zero Slash Set calendar LCD Panel Advanced ModePrint offset v+0000 H+000 Print Offset Calendar 00/00/00 Character Pitch Ignore cr/lfIgnore CR/LF Mem Select CC1 Advanced Mode Card ModeLCD Panel -Card Mode LCD Panel Card Mode Card -MemoryCopy TrueTypeFont y/n LCD Panel Card Card -MemoryCopy SATOFont y/nCopy start Yes no Mode Card -MemoryCopy All y/n Card memory Copying Memory -cardCopy All Memory- card copy copying Card-Memory Copy Program Y/N Card -memoryCopy Program y/nCard- memory copy copying Memory-Card Copy Program Y/N Card Format Yes No Card format Yes noMemory format Yes no Gap x.xv input Service modeLCD Panel Service Mode Gap X.XV Input Gap x.xv input Eye x.xv input Eye Input Reprint w/feed yes no Feed on error yes noAuto online feed yes no Auto Online Feed Yes No Forward/backfeed distance default EXt pin9 Select Mode Mode2 Euro code d5 Select LCD Display Language Service Mode Ribbon near end Enable disablePriority Setting LCD Command Ignore can/dle Yes no Counters Hd dsp cut life Counters modeLCD Panel Counters Mode Head Count clear Yes no Test print mode configuration Test Print Mode Default Setting Mode Default setting Yes noLCD Panel Test Print Mode Test print Size DiPSw2-4 on-off Factory modeInitializing Counter clear all LCD Panel Maintenance Mode All Clear Mode All clear modeCounter all clear All clear mode Completed All clear Counter eeprom Download User Defined Protocol Codes User download WaitingLCD Panel Clear Non-Standard Protocol LCD Panel Download User Defined Protocol Codes Hex Dump ModeInitializing Rom Online Qty000000 User Download Press the Line Key Countinued LCD Panel -Firmware Download Mode Initializing Flash download Memory Head Check Factory ConfigurationSample Test Labels Interface Specifications Interface Types USB Interface Ethernet Receive Buffer Multi Job Buffer Ieee 1284 Parallel Interface Data Streams PIN Signal Direction PIN Assignments Ieee 1284 Cable END RS232C Serial Interface General SpecificationsElectrical Specifications Host Interconnection Cable RequirementsDB9 Printer PIN Signal DescriptionReady/Busy Flow Control Universal Serial Bus USB Interface On/X-Off Flow Control Ethernet Interface Bi-Directional Communications Accessory EXT Connector Pin Assignments Standard Operation Error Signals Repeat Print Interface Specifications Electrical Checks and Adjustments Steps Prior to Some Procedures Test Point Connector DC Power Voltage ChecksPower Supply Main PCB Interface Board VR2 DEM Main PCB TP Test Module To PCB Test Point @ CN13 Connector Nibs onConnect TP Test Module to PCB Test Point @ Receptacle on Test Point Chart Potentiometer Assignments & Adjustments Power Supply Main PCB Interface Board VR2 DEM VR3 CE 5a Print Position Adjustment Test print size 10cm 5b Print Position Adjustment Test print Press the feed key Label Gap Adjustment Eye-Mark Adjustment Offset Label Stop Position Adjustment Ribbon end Place DSW2-1 OFF Position Step ProcedureInitializing Online Ribbon Sensor Operation Verification Ribbon Sensor Adjustment LCD Display Adjustment Print Darkness Adjustment Print darkness 1L 2M 3D Mechanical Adjustments Ribbon Clutch Adjustments Remove Ribbon Label Stock Empty Ribbon Cores RewindUnwind Ribbon Rewind Clutch Adjustment Print Head Position Adjustment Measure from Bottom of Barcode To Bottom of Label Allen Wrench Adjust ScrewsMeasure from Rotation of Allen Movement of Print Head Wrench Print Head Balance Adjustment Adjust Plate Locking Screws Eccentric Ribbon Roller Adjustment Turn Eccentric Loosen Locking Screws Feed Roller Adjustment Label Tracking Adjust Plate Pull Media LID Timing Belt Tension Adjustment Screws Spring Locking Head Latch Adjustment Latched Position Unlatched Minimum INTER-LABEL Notch/Gap Sensor AdjustmentNOTCH/GAP Sensor Adjustment Range NOTCH/GAP Locations Maximum & Minimum Mechanical Adjustments Replacement Procedures Replacing the Main Circuit Board Figs Disconnect Cables Remove 2 Screws Remove Screw Press Outward Memory Module PCB Main PCB Memory Frame Replacing the Main Circuit Board Replacing the Fuses Back of Printer Fuse Under Cover Fuses Main PC Board Replacing the Power Supply To Detach Main Lower Media Holder Remove Bottom TOP Screws Power Supply Remove 2 ScrewsLift OUT Power Remove Detach Connector From Circuit BoardReplacing the Stepper Motor Replacing the Timing Belts Remove the Ribbon and Label Stock Rear Tension Platen Adjustment Roller Bearing Do not Disturb These TWO Screws Replacing the Print Head Remove Ribbon Label Stock Stud Screws Replacing the Print Head Replacing the Platen To Release Belt Tension Loosen 2 SET Screws Remove Pulley From END of Shaft CL608 Platen Side CL612 Platen Position ShowingHolding Clamp Bushing Plate Spring END Must Not be Under Bushing Plate Item no Description QTY. Each Assy Replacing the Ribbon Drive Clutch WashersList 6-A Order see Item List 6A Assemble Item 6 OIL-LESS Item 11 Teeth Facing Outward to Engage Item 10 Felt WasherWith 2 Screws Replacing the Ribbon Motion Sensor Alignment PIN Remove Screw Replacing the Ribbon Motion Sensor Sensor Locations Step Detach the Ramp Plate Bottom Replacing the Top Half of the Notch/Gap Sensor NOTCH/GAP Sensor Remove Screws Raise Access Door Display Panel Cover Replacing the Display Panel or Keyboard Display Panel Assembly Dispenser Cover Platen Remove 1 Screw To Frame Remove Screws Display Panel Assembly Remove Screw Replacement Procedures Section Factory Settings/Test Print Small large Factory mode Clear Head Counters Counter clear Dis Clear Dispenser Counter Counter clear cut Clear Cutter Counter Counter all clear completed All clear mode Clear Eeprom Sample Test Prints Large Test Print Small Test Print Factory Resets Troubleshooting Initial Check List IEEE1284 Parallel Interface IEEE1284 Parallel Interface Universal Serial BUS USB Installation Problems Printer Does Not Come Up Ready Lan Ethernet Interface Intermittent Problems NetWare Troubleshooting Windows NT/LAN Server Troubleshooting Windows NT/LAN Server Troubleshooting Error Signals LED Troubleshooting Tables Print Quality Problems Print Quality Problems Error LED Print Quality Problems Poor Head Factory DefaultHead Pattern Examples Head Pattern Examples Receive Buffer Hex Dump Hex Dump Diagnostic LabelsPrint Buffer Hex Dump Troubleshooting Optional Accessories Label Cutter Kit Installation Remove 3 Screws Front Cover Remove Screws AT 5 Places to Detach Front Cover Cutter Unit Remove Cuts Cutter Secure Cutter with Screws AT 5 Places Label Dispenser Installation Components as Supplied in Kit Label Dispenser Installation Components as Supplied in Kit Figs Label Dispenser Installation Remove Into Position Place Spring on PIN Both EndsRight Side Frame By Motor Right Secure BracketTo Wall from Opposite Side Label Dispenser Installation Approximate Position Ref. -8hFront Printer Dispenser Unit in Open Position Mount Memory Board to Pcmcia Memory Expansion InstallationRECEIVED. Standoffs will Slot for Memory Card Step Step Memory PCB Board Main PCB 22SECURE from Underside of Main PCB Board with Indexing Flash Memory Expansion InstallationPress Outward Notches Flash Memory Expansion Installation Real Time Clock Installation Real Time Clock Chip Installation Factory Reset Procedure Yes Set Calendar Rev. B Optional Accessories Spare Parts List Base Cover Assembly Base Cover Assembly Base Cover Assembly Base Cover Assembly Base Cover Assembly Code Description Code Description QTY Base Cover Assembly PN 9001079 Rev. B Frame Assembly Frame Assembly Frame Assembly Frame Assembly Code Description Code Description QTY Frame Assembly Print Head Assembly Print Head Assembly Code Description QTY Code Description Ribbon Assembly Ribbon Assembly Ribbon Assembly Code Description QTY Code Description Feed Roller Assembly Feed Roller Assembly Code Description QTY Main PCB Assembly Interface Option Dispenser Assembly Option Dispenser Assembly Option Dispenser Assembly Option Dispenser Assembly Option Code Description Dispenser Assembly Option Dispenser Assembly Option Cutter Assembly Option Cutter Assembly Option Code Description QTY Cutter Assembly Option Pcmcia Memory Option Parts List Index Index-2 Index-3