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SATO CL608e/CL612e manual PN 9001079 Rev. B

Models: CL608e/CL612e

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SATO America, Inc.

10350-A Nations Ford Rd.

Charlotte, NC 28273 Main Phone: (704) 644-1650

Technical Support Hotline: (704) 644-1660

Fax: (704) 644-1661

http:\\www.satoamerica.com

ãCopyright 2002 SATO America, Inc.

The information supplied in this manual was current at time of publication. If you come across procedures that need clarification or find errors or have suggestions contact us at qc@satoamerica.com

Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class B computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.

All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatever without the express permission of SATO America, Inc. The materials in this document are provided for general information and are subject to change without notice. SATO America, Inc. assumes no responsibility for any errors that may appear.

PN 9001079 Rev. B

SATO CL608e/CL612e Service Manual

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SATO CL608e/CL612e manual PN 9001079 Rev. B

Contents

CL608e/CL612e Printers PN 9001079 Rev. B Table of Contents Troubleshooting Optional Accessories PN 9001079 Rev. B Section OverviewPhysical Characteristics Front Access DoorRear Panel Printer FeaturesEXT Connector Interface SlotRefer to Section Operation Panel/Displays Potentiometers VR4 DisplayComponents Sensors and Switches EYE-MARK Sensor Switches and SensorsMedia Hold Down Ribbon Installation ConsiderationsOptional Accessories General Printer Specifications Environment & ApprovalsGeneral Printer Specifications CPU Character Fonts Specification CL608e CL612e Bar CodesPN 9001079 Rev.B Dip Switch Settings DSW1RS232 Transmit/Receive Setting located on RS232 I/F Module SettingPrinter Set up DSW2DSW3 External Signal Interface Setting DSW3 Default Settings Dip Switch SelectionsLCD Panel Configuration Mode KEY Sequence Initial DisplayQTY LCD Panel Normal ModeInitializing Rom 000000Step Procedure Print Speed AdjustmentPitch Offset Adjustment C D E F G Cancel Print Job Cancel print job Yes noCancel print job Auto online Initializing Advanced mode RomLCD Panel- Advanced Mode Zero SlashSet calendar LCD Panel Advanced ModePrint offset v+0000 H+000 Print OffsetCalendar 00/00/00 Character Pitch Ignore cr/lfIgnore CR/LF Mem Select CC1 Advanced Mode Card ModeLCD Panel -Card Mode LCD Panel Card Mode Card -MemoryCopy TrueTypeFont y/nLCD Panel Card Card -MemoryCopy SATOFont y/nCopy start Yes no ModeCard -MemoryCopy All y/n Card memory CopyingMemory -cardCopy All Memory- card copy copyingCard-Memory Copy Program Y/N Card -memoryCopy Program y/nCard- memory copy copying Memory-Card Copy Program Y/NCard Format Yes No Card format Yes noMemory format Yes no Gap x.xv input Service modeLCD Panel Service Mode Gap X.XV InputGap x.xv input Eye x.xv input Eye InputReprint w/feed yes no Feed on error yes noAuto online feed yes no Auto Online Feed Yes NoForward/backfeed distance default EXt pin9 Select Mode Mode2Euro code d5 Select LCD Display LanguageService Mode Ribbon near end Enable disablePriority Setting LCD Command Ignore can/dle Yes noCounters Hd dsp cut life Counters modeLCD Panel Counters Mode Head Count clear Yes noTest print mode configuration Test Print ModeDefault Setting Mode Default setting Yes noLCD Panel Test Print Mode Test print SizeDiPSw2-4 on-off Factory modeInitializing Counter clear allLCD Panel Maintenance Mode All Clear Mode All clear modeCounter all clear All clear mode Completed All clear Counter eepromDownload User Defined Protocol Codes User download WaitingLCD Panel Clear Non-Standard Protocol LCD Panel Download User Defined Protocol Codes Hex Dump ModeInitializing Rom Online Qty000000 User Download Press the Line Key CountinuedLCD Panel -Firmware Download Mode Initializing Flash downloadMemory Head Check Factory ConfigurationSample Test Labels Interface Specifications Interface TypesUSB Interface Ethernet Receive Buffer Multi Job BufferIeee 1284 Parallel Interface Data StreamsPIN Signal Direction PIN Assignments Ieee 1284 Cable ENDRS232C Serial Interface General SpecificationsElectrical Specifications Host Interconnection Cable RequirementsDB9 PrinterPIN Signal DescriptionReady/Busy Flow Control Universal Serial Bus USB Interface On/X-Off Flow ControlEthernet Interface Bi-Directional CommunicationsAccessory EXT Connector Pin AssignmentsStandard Operation Error Signals Repeat PrintInterface Specifications Electrical Checks and Adjustments Steps Prior to Some Procedures Test Point Connector DC Power Voltage ChecksPower Supply Main PCB Interface Board VR2 DEM Main PCB TP Test Module To PCB Test Point @ CN13 Connector Nibs onConnect TP Test Module to PCB Test Point @ Receptacle onTest Point Chart Potentiometer Assignments & Adjustments Power Supply Main PCB Interface Board VR2 DEM VR3 CE 5a Print Position Adjustment Test print size 10cm5b Print Position Adjustment Test print Press the feed keyLabel Gap Adjustment Eye-Mark Adjustment Offset Label Stop Position Adjustment Ribbon end Place DSW2-1 OFF Position Step ProcedureInitializing Online Ribbon Sensor Operation VerificationRibbon Sensor Adjustment LCD Display Adjustment Print Darkness Adjustment Print darkness 1L 2M 3DMechanical Adjustments Ribbon Clutch Adjustments Remove Ribbon Label StockEmpty Ribbon Cores RewindUnwind Ribbon Rewind Clutch Adjustment Print Head Position Adjustment Measure from Bottom of Barcode To Bottom of Label Allen Wrench Adjust ScrewsMeasure from Rotation of Allen Movement of Print Head WrenchPrint Head Balance Adjustment Adjust Plate Locking Screws EccentricRibbon Roller Adjustment Turn Eccentric Loosen Locking ScrewsFeed Roller Adjustment Label Tracking Adjust Plate Pull Media LIDTiming Belt Tension Adjustment Screws Spring LockingHead Latch Adjustment Latched Position UnlatchedMinimum INTER-LABEL Notch/Gap Sensor AdjustmentNOTCH/GAP Sensor Adjustment Range NOTCH/GAP Locations Maximum & MinimumMechanical Adjustments Replacement Procedures Replacing the Main Circuit Board Figs Disconnect Cables Remove 2 Screws Remove ScrewPress Outward Memory Module PCB Main PCB Memory Frame Replacing the Main Circuit Board Replacing the Fuses Back of Printer Fuse Under CoverFuses Main PC Board Replacing the Power Supply To Detach Main Lower Media Holder Remove Bottom TOP Screws Power Supply Remove 2 ScrewsLift OUT Power Remove Detach Connector From Circuit BoardReplacing the Stepper Motor Replacing the Timing Belts Remove the Ribbon and Label StockRear Tension Platen Adjustment Roller Bearing Do not Disturb These TWO Screws Replacing the Print Head Remove Ribbon Label Stock Stud Screws Replacing the Print Head Replacing the Platen To Release Belt Tension Loosen 2 SET Screws Remove Pulley From END of Shaft CL608 Platen Side CL612 PlatenPosition ShowingHolding Clamp Bushing Plate Spring END Must Not be Under Bushing PlateItem no Description QTY. Each Assy Replacing the Ribbon Drive Clutch WashersList 6-A Order see Item List 6AAssemble Item 6 OIL-LESS Item 11 Teeth Facing Outward to Engage Item 10 Felt WasherWith 2 Screws Replacing the Ribbon Motion Sensor Alignment PIN Remove Screw Replacing the Ribbon Motion Sensor Sensor Locations Step Detach the Ramp Plate Bottom Replacing the Top Half of the Notch/Gap Sensor NOTCH/GAP Sensor Remove Screws Raise Access Door Display Panel Cover Replacing the Display Panel or KeyboardDisplay Panel Assembly Dispenser Cover Platen Remove 1 Screw To Frame Remove ScrewsDisplay Panel Assembly Remove Screw Replacement Procedures Section Factory Settings/Test Print Small largeFactory mode Clear Head CountersCounter clear Dis Clear Dispenser CounterCounter clear cut Clear Cutter CounterCounter all clear completed All clear mode Clear EepromSample Test Prints Large Test Print Small Test PrintFactory Resets Troubleshooting Initial Check List IEEE1284 Parallel InterfaceIEEE1284 Parallel Interface Universal Serial BUS USB Installation Problems Printer Does Not Come Up Ready Lan Ethernet InterfaceIntermittent Problems NetWare Troubleshooting Windows NT/LAN Server Troubleshooting Windows NT/LAN Server Troubleshooting Error Signals LEDTroubleshooting Tables Print Quality ProblemsPrint Quality Problems Error LED Print Quality Problems Poor Head Factory DefaultHead Pattern Examples Head Pattern Examples Receive Buffer Hex Dump Hex Dump Diagnostic LabelsPrint Buffer Hex Dump Troubleshooting Optional Accessories Label Cutter Kit Installation Remove 3 Screws Front Cover Remove Screws AT 5 Places to Detach Front CoverCutter Unit Remove CutsCutter Secure Cutter with Screws AT 5 PlacesLabel Dispenser Installation Components as Supplied in KitLabel Dispenser Installation Components as Supplied in Kit Figs Label Dispenser Installation Remove Into Position Place Spring on PIN Both EndsRight Side Frame By MotorRight Secure BracketTo Wall from Opposite SideLabel Dispenser Installation Approximate Position Ref. -8hFront Printer Dispenser Unit in Open Position Mount Memory Board to Pcmcia Memory Expansion InstallationRECEIVED. Standoffs will Slot for Memory CardStep Step Memory PCB Board Main PCB 22SECURE from Underside of Main PCB Board withIndexing Flash Memory Expansion InstallationPress Outward NotchesFlash Memory Expansion Installation Real Time Clock Installation Real Time Clock Chip Installation Factory Reset Procedure Yes Set CalendarRev. B Optional Accessories Spare Parts List Base Cover Assembly Base Cover Assembly Base Cover Assembly Base Cover Assembly Base Cover Assembly Code Description Code Description QTY Base Cover Assembly PN 9001079 Rev. B Frame Assembly Frame Assembly Frame Assembly Frame Assembly Code Description Code Description QTY Frame Assembly Print Head Assembly Print Head Assembly Code Description QTY Code Description Ribbon Assembly Ribbon Assembly Ribbon Assembly Code Description QTY Code Description Feed Roller Assembly Feed Roller Assembly Code Description QTY Main PCB Assembly Interface Option Dispenser Assembly Option Dispenser Assembly Option Dispenser Assembly Option Dispenser Assembly Option Code Description Dispenser Assembly Option Dispenser Assembly Option Cutter Assembly Option Cutter Assembly Option Code Description QTY Cutter Assembly Option Pcmcia Memory Option Parts List Index Index-2 Index-3