TROUBLESHOOTING
Problem | Cause and solution | Page |
| |
|
|
|
|
|
| An incorrect destination was selected. |
|
|
|
| Otherwise, there is a mistake in the information stored |
|
|
|
| for the destination |
|
|
|
| information). |
|
|
|
The recipient does not receive | → Select the correct destination and make sure the correct |
|
|
|
information is stored for the destination. | 10 - 13 |
|
| |
transmitted data. |
|
| ||
* If delivery by |
|
|
| |
|
|
|
| |
| error message such as "Undelivered Message" may be |
|
|
|
| sent to the designated administrator's |
|
|
|
| This information may help you determine the cause of |
|
|
|
| the problem. |
|
|
|
|
|
|
|
|
| Check the Web page to see if a limit has been set for the size |
|
|
|
| of image files sent using Scan to |
|
|
|
| setting is "Unlimited"). | 6 |
|
|
| 3 | |||
| A limit can be set from 1 MB to 10 MB. Consult the |
|
| |
|
|
|
| |
| administrator of the Web page to select a suitable limit. |
|
|
|
|
|
|
|
|
The recipient does not receive data | The amount of data that can be sent in one |
|
|
|
|
|
| ||
transmission is sometimes limited by the administrator of the |
|
|
| |
sent by | mail server. Even if the amount of data sent is within the limit |
|
|
|
|
|
|
| |
| setting explained above, if it exceeds the limit set by the |
|
|
|
| administrator of the mail server, the data will not be delivered | — |
| |
| to the recipient. |
|
|
|
| Decrease the amount of data sent in the |
|
|
|
| (reduce the number of pages scanned). (Ask your mail server |
|
|
|
| administrator what the data limit is for one |
|
|
|
|
|
|
|
|
Transmission takes a long time. | When there is a large amount of image information, the data | — |
|
|
file is also large and transmission takes a long time. |
| |||
|
|
|
| |
|
|
|
|
|
In order to select image quality and data compression settings that are suited to the purpose Caution of transmission and create image data that is
size, pay attention to the following points:
•Image quality modes (TEXT, TEXT/PHOTO, PHOTO)
The factory default setting is "TEXT/PHOTO". If the original does not contain photographs, illustrations, or other halftone images, "TEXT" mode will give you the most workable scanned image. "TEXT/PHOTO" should only be selected when the original includes a photograph and you wish to give priority to the quality of the photograph. (There is no advantage to scanning a
•Resolution
The factory default setting is "300 dpi". This is suitable for originals with mixed text and illustrations/photographs; however, it produces a slightly larger file size. For normal text originals, a resolution setting of 200 dpi produces an image that is sufficiently readable. (200 dpi is equivalent to the "Fine" resolution setting of fax machines.)
The 600 dpi setting should only be used in cases where
If one of the following messages appears in the display, promptly take action as instructed by the message.
Message | Solution | Page | |
THE DOCUMENT FEEDER IS | Use of the RSPF has been disabled in the key operator programs. | — | |
DISABLED. | Use the document glass. | ||
| |||
|
|
|
33