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TROUBLESHOOTING

 

Print quality is not satisfactory

(part 2)

The printed image is coarse

Has the printer driver been specified to suit both paper and the print job?

You can select "Draft", "Normal" or "Photo" for the print quality in the "Advanced" tab of the printer driver setup screen. When "Photo" is selected, you can click the "Image Adjustment" button and adjust the brightness and contrast in the dialog box that appears. Adjust these settings appropriately for your print data and try printing again.

Part of the printed image is missing

Did you set sufficient margins in the paper settings of your application?

Printing is not possible at the edges of the paper. The print margins are 5/32" (4 mm) at the top and bottom of the paper and 1/8" (3 mm) at the sides of the paper. When configuring the paper settings in the software application, be sure to establish margins that are at least as large as the print margins.

The printed image is distorted

Is the paper loaded correctly?

If a document is physically damaged when it is output or the image is skewed on the paper, discard the damaged sheet, reinsert the paper supply and print again. Insert the paper so that there is no visible space between the paper and the paper guides.

See the operation manual for copier for more details on inserting paper.

Is the paper size loaded in the tray the same as that specified in the printer driver?

Check if the "Paper Size" options suit the size of the paper loaded in the tray.

If the "Fit To Page" setting is activated, make sure that the paper size selected from the drop-down list of the "Fit To Paper Size" option is the same as the size of the loaded paper.

Is the orientation of document setting correct?

Click the "Paper" tab in the printer driver setup screen, and verify if the "Image Orientation" option is set to your requirements.

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