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TROUBLESHOOTING

 

Printing does not take place

(part 4)

Checking the printer driver

■Is your machine selected correctly in the current application for the print job?

Select the printer driver of the machine in the print settings window of the application.

●If the printer drivers appear as icons, click the icon of the machine.

●If the printer drivers are selected from a pull-down menu, select the printer driver of the machine from the menu.

☞Windows: Basic printing

☞Macintosh: Basic printing

Points to check in Windows

■Has the printer driver been installed properly?

Follow the steps below to make sure that the printer driver is installed correctly.

1Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes".

●On Windows 98/Me/NT 4.0/2000, click the "Start" button, select "Settings" and then click "Printers".

●On Windows Server 2003, click the "Start" button and then click "Printers and Faxes".

2Check if the "SHARP AR-XXXX" printer driver icon is shown.

If the printer icon of the machine does not appear, the printer driver is not installed correctly. Follow the instructions in the software setup guide for network printer to correctly install the printer driver.

■Is the port configured correctly?

It is possible that there is a problem with the port configuration, for example another printer driver may be using the port. Open the printer driver properties and correctly configure the port that you are using.

☞See the software setup guide for network printer.

If for some reason the printer driver does not operate correctly, delete the printer driver and then reinstall it as explained in the software setup guide for network printer.

☞Removing the software

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