TROUBLESHOOTING AND MAINTENANCE

Problem

 

Cause and solution

Page

 

 

 

The RSPF was not opened completely when the

 

 

 

 

original was placed on the document glass.

-

 

 

 

Open the RSPF completely, place the original on the document

 

 

 

 

 

 

 

 

glass, and close the RSPF.

 

 

 

 

 

 

 

 

 

The original contains large black solid areas.

 

 

 

Original size is not selected

If the original contains any large black solid areas, the original

47

 

 

 

size may not be detected automatically. Use the [SPECIAL

 

 

 

 

 

 

automatically, or copying does not

 

MODES] key to select the original size.

 

 

 

take place on paper that matches

 

 

 

 

The original is smaller than 5-1/2" x 8-1/2" size.

 

 

 

the original size.

When the original is smaller than 5-1/2" x 8-1/2" size, the size

22

 

 

 

 

cannot be detected. Use the [PAPER SELECT] key to select the

 

 

 

 

 

 

 

 

 

desired paper size.

 

 

 

 

 

 

 

 

 

The original is not a standard size.

 

 

 

 

When the original is not a standard size, the size cannot be

22, 47

 

 

 

 

detected. Manually select the closest standard original size, or

 

 

 

 

 

 

 

 

 

use the [PAPER SELECT] key to select the desired paper size.

 

 

 

 

 

 

 

 

 

A copy, print job, or received fax is being printed.

-

 

 

 

Set the correct paper size after printing is finished.

 

 

 

 

 

 

 

 

 

 

 

 

Operation has temporarily stopped because the tray is

 

 

 

 

out of paper or a misfeed occurred.

19, 66

 

 

 

Load paper or remove the misfeed, finish the copy job, and then

 

 

 

 

 

 

 

 

set the paper size.

 

 

 

Paper size for a paper tray cannot

 

 

 

 

During an interrupt copy job.

34

 

 

be set.

Set the correct paper size after the interrupt copy job is finished.

 

 

 

 

 

 

 

 

 

 

 

Misfeed occurs.

66

 

 

 

Remove the misfed paper.

 

 

 

 

 

 

 

 

 

 

 

 

Paper tray settings are prohibited in the key operator

Key

 

 

 

 

5

 

programs.

 

 

operator’s

 

 

Change the setting in the key operator programs to permit paper

 

 

guide

 

 

 

tray settings.

 

 

The originals were placed in the wrong order.

 

 

 

Order of copies is incorrect.

When using the document glass, scan the originals one sheet at

23

 

 

 

a time beginning from the first page. When using the RSPF, insert

 

 

 

 

 

 

 

 

 

the originals with the first page on top and facing up.

 

 

 

 

 

 

 

 

 

The memory become full while the originals were

 

 

 

 

being scanned.

 

 

 

The job is canceled after the

When using a function such as pamphlet copy or multi shot copy

78

 

 

 

where all original pages are scanned into memory before copying

 

 

originals were being scanned.

 

 

 

 

begins, scanning will stop and copying will not take place if the

 

 

 

 

 

 

 

 

 

 

memory becomes full. The number of pages that can be scanned

 

 

 

 

 

into memory can be increased by installing more memory.

 

 

 

 

 

 

 

 

 

The memory become full while the originals were

 

 

 

 

being scanned.

 

 

 

 

When the memory becomes full while the originals are being

 

 

 

Not all pages are copied.

 

scanned, you can select whether you want to continue the job

-

 

 

 

and print only those originals that were scanned, or cancel the

 

 

 

 

 

 

 

 

 

job. If you continue the job, copies will only be made of the

 

 

 

 

 

originals that were scanned, and thus all originals cannot be

 

 

 

 

 

copied at once.

 

 

 

 

 

 

 

 

The RSPF cannot be used.

Use of the RSPF has been prohibited in the key

Key

 

 

operator programs.

operator’s

 

 

 

Enable use of the RSPF in the key operator programs.

guide

 

 

 

 

 

 

 

 

The same power outlet is used for the lighting fixture

 

 

 

Lighting fixture flickers.

and the machine.

4

 

 

Connect the machine to a power outlet which is not used for other

 

 

 

 

 

 

 

 

electric appliances.

 

 

 

 

 

 

 

 

 

63