6 | TROUBLESHOOTING |
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Print quality is not satisfactory | (part 2) |
The printed image is coarse
■Have the printer driver settings been specified to suit both paper and the print job?
The printing resolution can be set to 600 dpi or 300 dpi. When 600 dpi or 300 dpi is selected, "SMOOTHING" can also be selected to improve the image quality.
Windows: Change the resolution settings in the "Advanced" tab of the printer driver setup screen.
Macintosh: Change the resolution settings in the "Advanced" menu in the Print window. (In Mac OS X v10.1.5, change the resolution settings in the "Advanced" tab of the "Printer Features" menu.)
● A slower printing speed may result when
Note | "SMOOTHING" is selected. |
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●For the available resolution settings, see "Printer specifications".
The printed image is distorted
■Is the paper loaded correctly?
If a document is physically damaged when it is output or the image is skewed on the paper, discard the damaged sheet, reinsert the paper and print again. Insert the paper so that there is no visible space between the paper and the paper guides.
☞See the operation manual for copier for more details on inserting paper.
Part of the printed image is missing
■Did you set sufficient margins in the paper settings of your application?
Printing is not possible at the edges of the paper. The print margins are 5/32" (4 mm) at the top and bottom of the paper and 1/8" (3 mm) at the sides of the paper. When configuring the paper settings in the software application, be sure to establish margins that are at least as large as the print margins.
■Does the paper size set for the print image match the size of paper loaded in the machine?
Make sure that the paper size setting matches the size of paper loaded in the machine. When "Auto Select" is selected for the paper source in the print settings, the print method will vary depending on the settings of the key operator programs. ☞Windows: When "Paper Selection" is set to "Auto Select" ☞Macintosh: When "Paper Feed" is set to "Auto Select"
■Are the print orientation settings correct?
Make sure that the correct paper orientation is selected for the print image in the application's paper settings and in the print settings.
If the paper is loaded in the machine in a different orientation from the print image, the image is normally automatically rotated to match the paper; however, if this function has been disabled in the key operator programs, the paper orientation must be set in the application. (See "ROTATED PRINT" in the key operator's guide.)
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