TROUBLESHOOTING AND MAINTENANCE

Image quality problems

Problem

Cause and solution

Page

 

 

 

The image of the original is too light or too dark.

29

 

 

 

→ Select the correct original image type in the exposure setting and

 

 

 

adjust the copying exposure.

 

 

 

 

 

 

 

 

 

The copying exposure is set to "AUTO".

Key

 

 

 

→ The "EXPOSURE ADJUSTMENT" key operator program can be

 

 

 

operator’s

 

 

 

used to adjust the exposure level used for "AUTO" exposure.

 

 

Copies are too dark or too light.

guide

 

 

Consult the administrator of the machine.

 

 

 

 

 

 

 

 

 

 

 

 

The original type that is most suitable for the original

 

 

 

 

has not been selected in the copy exposure setting

 

 

 

 

screen.

29

 

 

 

→ Change the original type selection to "AUTO", or manually select

 

 

 

 

the most suitable original type setting.

 

 

 

 

 

 

 

 

Text is not clear in a copy.

The correct original type has not been selected in the

 

 

 

copy exposure setting screen.

29

 

 

 

→ Change the original type setting to "TEXT".

 

 

 

 

 

 

 

 

 

The original was placed in the wrong position.

22, 23

 

 

 

→ Place the original in the correct position. When using the

 

 

 

document glass, place the original against the far left side.

 

 

 

 

 

 

 

 

 

A suitable ratio for the original size and paper size has

 

 

 

 

not been selected.

30

 

 

 

→ Use auto ratio selection to obtain the correct ratio for the copy.

 

 

 

Part of the copied image is cut off.

 

 

 

 

The tray’s paper size setting was not changed when a

 

 

 

 

different size of paper was loaded in the tray.

19

 

 

 

→ Be sure to change the tray’s paper size setting when loading a

 

 

 

 

 

 

 

different size of paper in the tray.

 

 

 

 

 

 

 

 

 

An AB paper size is being used.

47

 

5

 

→ When using copy paper that is an AB size, set the original size

 

 

 

 

 

manually.

 

 

 

 

 

 

 

 

 

The original is not placed face up in the RSPF or face

 

 

 

 

 

 

 

Blank copies.

down on the document glass.

22, 23

 

 

→ Place the original face up in the RSPF or face down on the

 

 

 

 

 

 

 

document glass.

 

 

 

 

 

 

 

 

 

The paper is outside of the specified size and weight

 

 

 

 

range.

15

 

 

 

→ Use copy paper within the specified range.

 

 

 

 

 

 

 

 

 

The paper type setting is not correct.

 

 

 

Paper is wrinkled or the copied

→ Set the correct paper type. To set the paper type for a tray, see

19, 20

 

 

"CHANGING A TRAY’S PAPER TYPE AND PAPER SIZE

 

 

image comes off when the paper

 

 

 

SETTINGS".

 

 

 

surface is rubbed.

 

 

 

 

 

 

 

Paper is curled or damp.

 

 

 

 

 

 

 

 

→ Do not use curled or wrinkled paper. Replace with dry copy

81

 

 

 

paper. During periods when the machine is not used for a long

 

 

 

time, remove the paper from the tray and store it in a dark place

 

 

 

 

in a bag to prevent moisture absorption.

 

 

 

 

 

 

 

 

 

The document glass or the underside of the RSPF is

 

 

 

 

dirty.

77

 

 

Copies are smudged or dirty.

→ Clean regularly.

 

 

 

 

The original is smudged or blotchy.

-

 

 

 

→ Use a clean original.

 

 

 

 

 

 

 

 

 

 

 

White or black lines appear copies.

The scanner glass for the RSPF is dirty.

77

 

 

→ Clean the long, narrow scanning glass.

 

 

 

 

 

 

 

 

 

 

 

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