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TROUBLESHOOTING

 

Improper printing operation

(part 1)

Printing is slow

■Simultaneous use of two or more application software programs?

Start printing after quitting all unused application software programs.

■Is an appropriate print quality selected in the printer driver?

When the "Print quality" setting in the "Advanced" tab of the printer driver is "Normal" or "Photo", slow printing may result. Be sure to select a print quality that is suitable for the document or image being printed.

Two-sided printing is not possible

■Is two-sided printing disabled in the key operator programs?

Enable two-sided printing as explained in "DISABLING OF DUPLEX" in the key operator's guide.

Stapling is not possible (when a finisher or a saddle stitch finisher is installed)

■Is stapling disabled in the key operator programs?

Enable stapling in the key operator programs (see "DISABLING OF STAPLER" in the key operator's guide).

■Is the finisher disabled in the key operator programs (when a saddle stitch finisher is installed)?

Enable the finisher in the key operator programs. (See "USING THE KEY OPERATOR PROGRAMS" in the operation manual for the saddle stitch finisher, and "DISABLING OF STAPLER" in the key operator's guide.)

■Did you attempt to print more pages than can be stapled?

When a finisher is installed, up to 30 sheets can be stapled. When a saddle stitch finisher is installed, up to 50 sheets can be stapled (up to 25 sheets when the paper size is B4, Foolscap, or larger).

■Are pages of different width mixed together in the print job?

Stapling is not possible when pages of different width are mixed together in a print job.

CONTENTS

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