TROUBLESHOOTING

IMPORTANT POINTS WHEN USING SCAN TO E-MAIL

Be very careful not to send image data files that are too large.

Your mail server's system administrator may have placed a limit on the amount of data that can be sent in one e-mail transmission. If this limit is exceeded, the e-mail will not be delivered to the recipient. Even if there is no limit and your e-mail is successfully delivered, a large data file may take a long time to be received and place a heavy burden on the recipient's network, depending on the recipient's network (Internet) connection environment.

If large image data files are repeatedly sent, the resulting burden on the network may slow down the speed of other, unrelated data transmissions and in some cases, may even cause the mail server or network to go down.

The images on the following page will produce the following file sizes when scanned as 8-1/2" x 11" or A4 size originals:

Resolution

File size of text original A when scanned

File size of photo original B when

 

in "TEXT" mode.

scanned in "TEXT/PHOTO" mode.

 

 

 

 

 

 

 

300dpi

Approx. 50 KB

Approx. 1400 KB

 

 

 

 

3

600dpi

Approx. 90 KB

Approx. 5000 KB

 

 

 

* If multiple images are scanned, the file size will be approximately (Size of each image as indicated above) x

(Number of images scanned).

Although the actual limitation depends on your network environment, a general guideline for the maximum file size for Scan to E-mail is 2000 KB. In cases where you need to send multiple documents, try such measures as lowering the resolution mode.

Original image samples

The original images shown below are samples to help you understand the above explanations. Note that these images are smaller than the actual originals (the actual originals are 8-1/2" x 11" size).

Text original A

Photo original B

 

 

 

 

 

 

 

 

 

35