TROUBLESHOOTING AND MAINTENANCE

Paper feeding problems

Problem

Cause and solution

Page

 

The number of sheets placed on the bypass tray

 

When using paper fed from the

exceeds the maximum number.

15

Do not place more than the maximum number of sheets.

 

bypass tray, the copied image is

 

 

 

The bypass guide is not adjusted to the size of the

 

skewed.

 

loaded paper.

18

 

 

Adjust the bypass guide to the size of the loaded paper.

 

 

 

 

 

The paper type setting is not correct.

20

 

When using a special paper, be sure to set the correct paper

 

type.

 

 

 

 

Paper from the bypass tray

The number of sheets placed on the bypass tray

 

exceeds the maximum number.

15

misfeeds.

Do not place more than the maximum number of sheets.

 

 

 

 

 

 

 

The bypass guide is not adjusted to the size of the

 

 

loaded paper.

18

 

Adjust the bypass guide to the size of the loaded paper.

 

 

 

 

 

The paper is outside of the specified size and weight

 

 

range.

15

 

Use copy paper within the specified range.

 

 

 

 

 

Paper is curled or damp.

 

 

Do not use curled or crimped paper. Replace with dry copy paper.

81

 

During periods when the machine is not used for a long time,

Paper misfeeds.

remove the paper from the tray and store it in a dark place in a

 

bag to prevent moisture absorption.

 

 

 

 

 

Paper is not loaded properly.

17

 

Make sure the paper is properly loaded.

 

 

 

 

 

 

Pieces of paper remain inside machine.

66

 

Remove all pieces of misfed paper.

 

 

 

 

 

 

Sheets of paper stick together.

17

 

Fan the paper well before loading it.

 

 

 

 

 

64