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TROUBLESHOOTING

 

Printing does not take place

(part 1)

Check the connections

Is the interface cable compatible with the machine and computer?

Interface cables compatible with this machine are USB and parallel cables. Check which type of cable is supported by your computer.

For the specifications of the interface cable, see "CONNECTING TO A COMPUTER" in the software setup guide.

Is the interface cable connected securely?

Check if the interface cable is securely plugged into the connectors of the machine and computer.

To connect the cable, see "CONNECTING TO A COMPUTER" in the software setup guide.

Are any other USB peripherals being connected along with the machine?

If your computer is connected to the machine through a USB hub, see if printing is possible when no other USB devices are connected, or if printing is possible when the machine and computer are directly connected.

If the interface cable becomes disconnected

If the interface cable becomes disconnected, even only once during the machine's operation, then printing may be disrupted.

If this occurs, check the interface cable and ensure that it is securely connected, then restart the computer.

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