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SonicWALL manual 320

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APPENDIX A: Using the SonicSetup Diagnostic and Recovery Tool

320	SONICWALL SONICOS STANDARD 3.0 ADMINISTRATOR’S GUIDE

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SonicWALL manual 320

Contents

SonicOS Standard Administrators Guide Table of Contents Part 2 System Part 3 Network Part 4 Modem Part 5 Wireless Part 8 VPN Vii Configuring Site to Site VPN Policies Using Viii Part 9 Users Part 11 Log Index Preface Copyright NoticeTrademarks Xii Limited WarrantyPage Organization of this Guide About this Guide Part 10 Security ServicesPart 9 Users Part 11 Log Icons Used in this Manual Guide Conventions International Telephone Support More Information on SonicWALL Products and ServicesSonicWALL Technical Support North America Telephone Support Xviii Current Documentation Introduction Sonicwall Sonicos Standard 3.0 ADMINISTRATOR’S Guide What’s New in SonicOS Standard Introduction SonicWALL Management Interface SonicWALL Management Interface Navigating the Management Interface Status Bar Applying ChangesNavigating Tables Common Icons in the Management Interface Getting HelpLogging Out Introduction Collecting Required ISP Information Basic SonicWALL Security Appliance SetupSonicWALL Security Appliance Configuration Steps Internet Service Provider ISP Information SonicWALL Management Interface Other InformationIf You Have DSL If You Have a Static IP Address SonicWALL TZ 170 SP Using the SonicWALL Setup Wizard Configuring a Static IP Address Internet Connection SonicWALL TZ 50 Wireless/TZ 150 Wireless/TZ 170 Wireless Using the SonicWALL Setup Wizard Configuring a PPPoE Internet Connection Configuring a Dhcp Internet Connection Configuring Pptp Internet Connectivity Sonicwall Sonicos Standard 3.0 ADMINISTRATOR’S Guide Configuring the TZ 170 SP using the Setup Wizard Selecting the Deployment Scenario Welcome to the SonicWALL Setup WizardChanging the Password Configuring the WAN Network Mode Configuring Wlan 802.11b/g Settings Configuring WAN SettingsConfiguring LAN Settings Configuring LAN Dhcp Settings Configuring the LAN Settings Configuring the LAN Dhcp SettingsConfiguring Wlan 802.11b Settings Configuring the WAN Network Mode Configuring the TZ 170 Wireless as a Secure Wireless Bridge Configuring Secure Wireless Bridge Settings Configuring Wlan Network Setting Before You Register Registering Your SonicWALL Security Appliance Registering Your SonicWALL Security Appliance Registering Your SonicWALL Security Appliance Sonicwall Sonicos Standard 3.0 ADMINISTRATOR’S Guide System Sonicwall Sonicos Standard 3.0 ADMINISTRATOR’S Guide Viewing System Status Information System StatusSystem Status Wizards System MessagesSystem Information Latest Alerts Security Services SonicWALL Security Appliance Model Interfaces SonicWALL TZ SonicWALL TZ 50 WirelessSonicWALL TZ 150 Wireless Network Interfaces System Licenses System LicensesSystem Licenses Node License Status Currently Licensed NodesNode License Exclusion List Security Services Summary Manual Upgrade for Closed Environments Manage Security Services Online Manual Upgrade From a Computer Connected to the Internet System Licenses Using System Administration System AdministrationSystem Administration Name/Password Login SecurityFirewall Name Web Management Settings Click OK Enable SnmpAdvanced Management Four addresses or host names can be used Enable Management Using SonicWALL GMS Using System Administration System Time Setting System TimeSystem Time Set Time Setting the SonicWALL Security Appliance Time NTP Settings Import Settings Configuring System SettingsSystem Settings Settings New Firmware Export SettingsClick Export Settings Firmware Management SafeMode Rebooting the SonicWALL Security Appliance Firmware Management SettingsSystem Information Firmware Management System Diagnostics System Diagnostics Generating a Tech Support Report Tech Support Report Diagnostic Tools Active Connections Monitor SettingsActive Connections Monitor DNS Name Lookup CPU Monitor Packet Trace Find Network Path Select Packet Trace from the Diagnostic tool menu Reverse Name Resolution PingProcess Monitor System Restart Network Sonicwall Sonicos Standard 3.0 ADMINISTRATOR’S Guide Configuring Network Settings Network SettingsNetwork Settings Interfaces Setup Wizard Interface Options by SonicWALL Security Appliance DNS Settings Configuring Transparent Mode Configuring the WAN Interface Configuring the WAN Interface Configuration Example Configuring NAT with Dhcp Client Configuring NAT Enabled Configuring NAT with L2TP Client Configuring NAT with PPPoE Client Configuring Ethernet Settings in WAN Properties Configuring NAT with Pptp Client Configuring the WAN Interface Configuring the LAN Interface Basic LAN ConfigurationConfiguring Multiple LAN Subnets Configuring the OPT Interface Configuring Ethernet SettingsConfiguring the OPT Interface Configuring Transparent Mode Select OPT in NAT Mode Configuring the DMZ InterfaceConfiguring NAT Mode Configuring the DMZ Interface Configuring Transparent Mode Configuring the Modem Interface TZ 170 SP Configuring the Modem Interface TZ 170 SPSelect DMZ in NAT Mode Profiles Modem Settings Failover Select Enable WAN Failover Activating the Modem Advanced Sonicwall Sonicos Standard 3.0 ADMINISTRATOR’S Guide Sonicwall Sonicos Standard 3.0 ADMINISTRATOR’S Guide Network One-to-One NAT Configuring One-to-One NATSelect the Enable One-to-One NAT check box Network One-to-One NAT One-to-One NAT Configuration Example Select Enable One-to-One NATClick Firewall, then Access Rules Allow Service Http Source WAN Configuring One-to-One NAT Configuring Web Proxy Settings Network Web ProxyNetwork Web Proxy Configuring Automatic Web Proxy Forwarding Bypass Proxy Servers Upon Proxy FailureForward OPT/DMZ/WLAN Client Requests to Proxy Server Configuring Intranet Settings Network IntranetNetwork Intranet Specified address ranges are attached to the WAN link InstallationIntranet Settings Specified address ranges are attached to the LAN link Configuring Static Routes Network RoutingNetwork Routing SonicWALL LAN IP Address Static Route Configuration ExampleStatic Routes Key terms Route Advertisement Route Advertisement Configuration Routing Table Configuring Address Resolution Protocol Settings Network ARPNetwork ARP Adding a Secondary Subnet using the Static ARP Method Static ARP EntriesSecondary Subnets with Static ARP Network ARP Prohibit Dynamic ARP Entries Flushing the ARP Cache Navigating and Sorting the ARP Cache Table Configuring Address Resolution Protocol Settings Network Dhcp Server Configuring the Dhcp ServerDhcp Server Settings Network Dhcp Server Dhcp Server Lease Scopes Configuring Dhcp Server for Dynamic Ranges 101 Configuring Static Dhcp Entries Current Dhcp Leases Network Dynamic DNS Configuring Dynamic DNSNetwork Dynamic DNS Supported Ddns Providers Additional Services offered by Dynamic DNS Providers 105 Configuring Dynamic DNS 106 107 Dynamic DNS Settings Table 108 109 Modem 110 111 Viewing Modem StatusModem Status Modem Status Modem Status 113 Configuring Modem SettingsModem Settings Modem Settings Configuring Profile and Modem Settings Modem Failover Configuring Modem FailoverModem Failover Settings Modem Failover Configuring Modem Failover Modem Advanced Modem Advanced117 Configuring Advanced Modem Settings Modem Dialup Profiles Configuring Modem Dialup PropertiesModem Dialup Profiles Dial-Up Profiles Configuring a Dialup Profile Modem Dialup Profiles Modem Profile Configuration 121 Modem Dialup Profiles Modem Profile Configuration 122 123 Chat Scripts Custom Chat Scripts 125 Wireless 126 127 LAN WAN Considerations for Using Wireless Connections 129 Optimal Wireless Performance RecommendationsWireless Guest Services WGS Optimal Wireless Performance Recommendations Wireless Node Count Enforcement WiFiSec EnforcementMAC Filter List Using the Wireless Wizard Using the Wireless WizardWelcome to the SonicWALL Wireless Configuration Wizard Wlan Network Settings Wlan Security Settings Wlan 802.11b Settings WiFiSec VPN Client User Authentication Wireless Guest Services133 Updating the TZ 50 Wireless/TZ 150 Wireless/TZ 170 Wireless Wireless Configuration Summary 135 Wireless StatusConfiguring Additional Wireless Features Wireless Status Access Point Status Wlan Settings Wlan Statistics Station Status137 138 Wireless Settings Configuring Wireless SettingsWireless Settings Wireless Radio Mode Wireless Settings 141 Secure Wireless Bridging TZ 170 Only Configuring a Secure Wireless Bridge Network Settings for the Example Network Wireless Bridging without WiFiSec143 Select LAN for VPN Terminated at Advanced Configuration for both VPN Policies 145 Wireless Bridge VPN Policy 146 147 Configuring WEP and WPA EncryptionWireless WEP/WPA Encryption Wireless WEP/WPA Encryption WEP Encryption Settings WPA Encryption SettingsWEP Encryption Keys WPA-PSK Settings WPA-EAP Settings149 WPA Settings 151 Wireless AdvancedWireless Advanced Beaconing & Ssid Controls Wireless Client Communications Advanced Radio SettingsConfigurable Antenna Diversity TZ 170 Wireless 153 154 155 Configuring the MAC Filter ListWireless MAC Filter List Wireless MAC Filter List 156 Wireless IDS Configuring Wireless IDSWireless IDS Wireless Bridge IDS Association Flood Detection Access Point IDSEnable Client Null Probing Rogue Access Point Detection 159 Authorizing Access Points on Your Network 160 161 Wireless Guest Services 162 WGS Status WGS Status163 Viewing Wireless Guest Services Status 165 Configuring Wireless Guest ServicesWGS Settings WGS Settings Bypass Guest Authentication Enable Dynamic Address Translation DATBypass Filters for Guest Accounts 167 Enable Smtp RedirectEnable URL Allow List for Authenticated Users Enable IP Address Deny List for Authenticated Users Check the Customize Login Page box Customize Login To add a profile Custom Post Authentication RedirectMaximum Concurrent Guests WGS Account Profiles Account Lifetime WGS Accounts Managing Wireless Guest AccountsWGS Accounts Working with Guest Accounts Automatically Generating Guest Accounts 173 Manually Configuring Wireless GuestsAccount Detail Printing Account Profile Secure Access Point with Virtual Adapter Support Flexible Default Route 175 Secure Access Point with Wireless Guest Services 176 177 Firewall 178 179 Configuring Network Access RulesNetwork Access Rules Overview Network Access Rules Overview Firewall Access Rules Using Bandwidth Management with Access Rules Navigating and Sorting the Access Rules Table Entries Restoring Default Network Access RulesAdding Rules using the Network Access Rule Wizard Configuring a Public Server Rule Configuring a General Network Access Rule 183 Adding Rules Using the Add Rule Window 185 Configuring Network Access Rules Click the Bandwidth tab Select WAN from the Destination Ethernet menu Blocking LAN Access for Specific ServicesRule Examples Enabling Ping 188 Access Rules Advanced Configuring Advanced Rule OptionsAccess Rules Advanced Windows Networking NetBIOS Broadcast Pass Through Source Routed Packets TCP Connection Inactivity TimeoutAccess Rule Service Options Detection Prevention Firewall Services Configuring Custom ServicesFirewall Services User Defined Custom Services Predefined Services Firewall VoIP Configuring VoIPFirewall VoIP VoIP Protocols SIP 323 195 Configuring the VoIP SettingsSIP Settings Settings 196 197 Monitoring Active Firewall ConnectionsFirewall Connections Monitor Firewall Connections Monitor Source IP Priority && Category && Source && Destination Setting Filter LogicUsing Group Filters Click Apply Filters 199 VPN 200 201 Configuring VPN SettingsSonicWALL VPN Options Overview SonicWALL VPN Options Overview VPN Settings VPN Global SettingsVPN Policies Navigating and Sorting the VPN Policies Entries Configuring GroupVPN Policy on the SonicWALLConfiguring GroupVPN Policy on the SonicWALL Currently Active VPN Tunnels Configuring IKE Preshared Secret 205 206 207 Configuring GroupVPN with IKE 3rd Party Certificates 209 210 211 212 Site-to-Site VPN Deployments Site to Site VPN ConfigurationsSite to Site VPN Configurations Export a GroupVPN Client Policy Additional Information VPN Planning Sheet for Site-to-Site VPN PoliciesSite a Router 215 Creating a Typical IKE Preshared Secret VPN Policy 217 Creating a Custom VPN Policy IKE with Preshared Secret Creating a Manual Key VPN Policy with the VPN Policy Wizard 219 220 Configuring a VPN Policy IKE with Preshared Secret Tip The Shared Secret must be a minimum of four characters221 222 223 Select Manual Key from the IPSec Keying Mode menu Configuring a VPN Policy using Manual Key Configuring a VPN Policy with IKE 3rd Party Certificate General tab, select IKE using 3rd Party Certificates225 226 227 228 VPN Advanced Configuring Advanced VPN SettingsAdvanced VPN Settings VPN Advanced VPN User Authentication Settings Select Enable VPN Bandwidth Management VPN Bandwidth Management231 Configuring Advanced VPN Settings VPN Dhcp over VPN Configuring Dhcp Over VPNDhcp Relay Mode VPN Dhcp over VPN Configuring the Central Gateway for Dhcp Over VPN 235 Configuring Dhcp over VPN Remote Gateway Device Configuration Click OK to exit the Dhcp over VPN Configuration windowCurrent Dhcp over VPN Leases 237 Configuring L2TP Server SettingsVPN L2TP Server VPN L2TP Server L2TP Server Settings IP Address SettingsAdding L2TP Clients to the SonicWALL 239 Currently Active L2TP Sessions Configuring L2TP Server Settings Digital Certificates Overview Managing CertificatesDigital Certificates Overview SonicWALL Third-Party Digital Certificate Support VPN Local Certificates Importing Certificate with Private KeyCertificate Details Select Add New Local Certificate from the Certificates menu Generating a Certificate Signing RequestDelete This Certificate VPN Local Certificates VPN CA Certificates Importing CA Certificates into the SonicWALLSelect Add New CA Certificate Click Browse for Please select a file to import Automatic CRL UpdateCertificate Revocation List CRL Importing a CRL List 246 247 Users 248 249 User Level Authentication OverviewUser Level Authentication Overview Users Status Users Settings Authentication MethodActive User Sessions 251 Global User SettingsInternet Authentication Exclusions Users Settings Acceptable Use Policy Configuring Radius Authentication Select Use Radius for user authentication253 254 255 256 257 Configuring Local UsersUsers Local Users Users Local Users Adding a Local User 259 Security Services 260 SonicWALL Security Services SonicWALL Security Services Activating Free Trials MySonicWALL.com 263 Security Services SummarySecurity Services Summary Manage Licenses Security Services Summary Security Services Settings Security Services InformationIf Your SonicWALL Security Appliance is Not Registered SonicWALL Content Filtering Service SonicWALL Content Filtering Service265 Security Services Content Filter Content Filter StatusActivating SonicWALL Content Filtering Service Activating a SonicWALL Content Filtering Service Security Services Content Filter267 Restrict Web Features Content Filter Type Trusted Domains Configuring SonicWALL Filter PropertiesMessage to Display when Blocking Configuring SonicWALL Filter Properties Custom List Allowed/Forbidden DomainsKeyword Blocking 271 Disable all Web traffic except for Allowed Domains Consent 273 Mandatory Filtered IP AddressesConsent Page URL mandatory filtering Adding a New Address 274 SonicWALL Network Anti-Virus Overview SonicWALL Network Anti-Virus Overview275 Activating SonicWALL Network Anti-Virus Security Services Anti-Virus Security Services Anti-Virus Activating a SonicWALL Network Anti-Virus Free Trial277 Configuring SonicWALL Network Anti-Virus Security Services E-Mail Filter 279 Managing SonicWALL Gateway Anti-Virus ServiceSonicWALL Gateway Anti-Virus Overview SonicWALL Gateway Anti-Virus Overview SonicWALL Gateway Anti-Virus/Intrusion Prevention Features 281 Activating SonicWALL Gateway Anti-Virus Activating the SonicWALL Gateway Anti-Virus Activating SonicWALL Gateway Anti-Virus Configuring SonicWALL Gateway Anti-Virus Configuring SonicWALL Gateway Anti-Virus283 284 SonicWALL Intrusion Prevention Service Managing SonicWALL Intrusion Prevention ServiceSonicWALL Intrusion Prevention Service SonicWALL IPS Features SonicWALL Deep Packet Inspection 287 How SonicWALL’s Deep Packet Inspection Architecture Works Activating SonicWALL IPS Security Services Intrusion Prevention Security Services Intrusion Prevention Activating the SonicWALL IPS Free Trial289 290 291 Managing SonicWALL Global Security ClientSonicWALL Global Security Client SonicWALL Global Security Client Global Security Client Features How SonicWALL Global Security Client WorksSonicWALL Global Security Client Activation 293 Activating SonicWALL Global Security Client 294 295 Log 296 297 Viewing Log EventsSonicOS Log Event Messages Overview SonicOS Log Event Messages Overview Navigating and Sorting Log View Table Entries Log View Mail Log SonicOS Log EntriesRefresh Clear Log 300 Specifying Log Categories Log CategoriesLog Categories Alerts & Snmp Traps 303 Configuring Log AutomationLog Automation Log Automation Syslog Servers Mail 305 306 307 Configuring Name ResolutionLog Name Resolution Log Name Resolution Selecting Name Resolution Settings Name Resolution Method list, selectSpecifying the DNS Server Data Collection Reset DataGenerating and Viewing Log Reports Log Reports Bandwidth Usage by IP Address Bandwidth Usage by ServiceView Data Web Site Hits 311 Log ViewPointSonicWALL ViewPoint Log ViewPoint Generating and Viewing Log Reports SonicSetup SonicSetup313 Device Selection Introduction and Discovery Diagnostics Diagnostics315 Diagnostic Results SonicROM Recovery SonicOS Recovery SonicOS Recovery317 Restoring Factory Defaults Address Synchronization Address Synchronization319 320 SonicWALL SafeMode SonicWALL SafeMode321 322 Upgrading SonicOS Firmware Upgrading SonicOS Firmware323 324 Numerics Index 326 327 VPN WPA, see WiFiSec Protected Access 232- 000609- 00 Rev E 02/05