Troubleshooting for Operators | Xantrex Technology XG 850 instruction

Calibration and Troubleshooting

Troubleshooting for Operators

Refer to Table 6-1 to ensure that the power supply is configured and connected for normal operation. If you require any further troubleshooting assistance, call your service technician. See “Contact Information” on page iii.

Table 6-1Troubleshooting

Symptom	Check	Further Checks and Corrections

The power supply is not	Flash memory check sum error.	Do a reset. See page 3–39.
operating. FLA FAIL is
displayed.

Important: The power supply will boot with default options and calibration values for the 6 V-110 A model.

6-28	M370078-01

Image 226

Xantrex Technology XG 850 Troubleshooting for Operators, 1Troubleshooting, Symptom Check Further Checks and Corrections

Contents

XG 850 Watt Series Page XG 850 Watt Series Programmable DC Power Supply Date and Revision Product Numbers FGAs firmware v1.09 and below Rack Mount Kit Part NumberPage Audience PurposeScope Conventions Used Font Conventions Related InformationAcronyms Segment Important Safety Instructions Power Supply Safety Markings Standard Warnings Contents Local Operation Analog Programming APG and Isolated Analog Programming Isol Remote Operation Calibration and Troubleshooting Scpi Command Reference Error Messages Specifications Xvi Figures RS-232 Communication Cable with DB-25 Pinout Tables Tables Introduction Features and Options XG 850 Watt Series Voltage and Current Ranges XG 850 Watt ModelsModel Output Voltage Output Current Front Panel 1XG 850 Watt Front Panel Front Panel Display and Controls 2Front Panel Display and Controls Rear Panel Connectors 3Rear Panel 6 V to 40 V Models Description Page Installation 1Basic Setup Procedure Basic Setup ProcedureStep Description Action Reference When you first receive your unit, perform a physical check Inspecting and CleaningPeriodic Cleaning Initial Inspection Purchasing Rack Mount Kits Location and MountingRack Mounting Ventilation Connecting AC Input Power AC Input Connector 2Current Carrying Capacity for Load Wiring Selecting Load WiresLoad Wiring Insulation Rating Maximum Load Wiring Length For Operation With Sense Lines Noise and Impedance Effects To power off the power supply Powering the Power Supply On/OffTo power on the power supply Performing Functional Tests Voltage and Current Mode Operation Checks To perform the voltage and current mode operation checks 40 V Models Connecting LoadsDC Output Connectors 60 V-150 V Models 2Diode Placement Inductive Loads and Batteries Connecting Single Loads Connecting Multiple Loads Connecting Remote Sensing To connect the remote sense wires Installation Local Operation Using the Rotary Adjust/Enter Control Configuring Settings from the Front PanelUsing the 9-Position Mode Control Introduction Coarse and Fine Adjustment Modes 1Select and Set from the Front Panel 1Select and Set from the Front Panel Setting Volts and Amps Modes Navigating the Menu System To access the tracking mode for entering voltage and current Normal Display Mode and Inactivity Timeout Front Panel 3Front Panel Menu System 2Front Panel Display Text Display Messages on the Front PanelDisplay Text Text Description LE U Standard Operation Operating Modes Constant Current Mode Operation Constant Voltage Mode OperationAutomatic Mode Crossover 4Operating Modes To set the voltage set point Vset Scpi command s for these instructions are To set the current set point Iset To enable the output power Shipped Configuration Local Operation3Shipped Configuration To disable the output power To disable the auxiliary output Output Auto Start Mode Auto RestartTo enable on the auxiliary output To change the Auto Start mode Auxiliary Auto Start Mode To define the Auxiliary Auto Start mode 4Alarm Order of Precedence Alarms and ErrorsAlarm Precedence Output Maskable Display Latch Clearing a Flash Failure Alarm Clearing AlarmsClearing Triggered and Manual Alarms To clear a manual alarm Front Panel Alarm LED Clearing Automatic Alarms 5Alarm Mask Bit Positions Alarm MaskingAlarm Bit Position Value 6Alarm Latch Bit Positions Alarm Output LatchingBit Alarm Position Value To set the foldback protection and foldback delay time Setting Foldback ModeTo disable foldback protection Resetting Activated Foldback Protection Using Over Voltage Protection OVP Defining the OVP Set Point To define the OVP set point Using Under Voltage Protection UVP Defining the UVP Set Point Over Current Protection OCPTo define the UVP set point Resetting in Latch Mode Using Over Temperature Protection Lock OTPDefining the OTP Mode To define the OTP lock Controlling the External Shutdown Function Using the External Shutdown FunctionActivating the External Shutdown Function To activate the shutdown function Defining the Polarity of the External Shutdown Signal Defining the Interlock Mode Interlock Function Hardware Malfunction Alarms Power On Status Signal Current Configuration Memory Settings 7Power Cycle Saved/Recalled Settings 8User Accessible Saved/Recalled Settings User Setting Memory LocationsSaving User Setting Memory Locations To save user setting memory locations Recalling User Setting Memory Locations To load user setting memory locations Local Lockout To enable local lockoutTo disable local lockout Enabling Local Lockout SYSTemchannelsREMoteSTATe 9Power Supply Default Settings Resetting the Power SupplyTo perform a soft reset Parameter Setting To reset the power supply Using Multiple Power Supplies 5Split Supply Operation Configuring Multiple Supplies for Series Operation Connecting to the Load in Local Sensing Mode Connecting to the Load in Remote Sensing Mode 7Load Connections in Remote Sensing Mode Setting up the Master Unit Setting up the Slave Units Setting Over Voltage Protection OVP Setting Foldback Protection 8Load Connections in Local Sensing Mode Page Isolated Analog Programming Isol Analog Programming APG of Output Voltage and Output Current Remote Programming Options Analog Monitor SignalsRelated APG Mode Reference Line Connector Name 1Monitor Lines 2Remote Programming Options Auxiliary OutputsControl of… Programming Scale Pin Analog Programming APG Connector J1Function 3APG Pins and Functions J1 Pin Reference Function Making Control Connections 2Inserting Screwdriver into Spring Terminal Block Wiring Analog Programming Mode Analog Programming With External Voltage Source Deactivating APG Voltage Mode Voltage-Controlled Voltage APG SetupActivating APG Voltage Mode To deactivate the APG voltage mode Scpi commands for these instructions are Query for Analog Voltage Input Level Deactivating APG Current Mode Voltage-Controlled Current APG SetupActivating APG Current Mode To deactivate the APG current mode Query for Analog Current Input Level 6Programming Output Voltage using an External Resistor 7Programming Output Current using an External Resistor Resistive-Controlled Voltage APG Setup To activate APG voltage mode using an external resistor Scpi command for these instructions are Resistive-Controlled Current APG Setup Query for Analog Current Input Level 8Voltage Readback Using APG Connector J1 Voltage and Current Readback Isolated Analog Programming Mode Isol AUX Output and Isolated Analog Programming Isol Connector 4AUX Output and Isol Connector Pins and Functions J3 Comisolated Analog Programming APG and Isolated Analog Programming Isol Making Isol Control Connections Isol Programming With External Voltage Source Deactivating Isol Voltage Mode Voltage-Controlled Voltage Isol SetupActivating Isol Programming Voltage Mode To deactivate the Isol voltage mode Query for Isol Voltage Input Level Deactivating Isol Current Mode Voltage-Controlled Current Isol SetupActivating Isol Programming Current Mode To deactivate the Isol current mode Query for Isol Current Input Level Analog Programming With External Resistor Resistive-Controlled Voltage Isol Setup Query for Isol Voltage Input Level Resistive-Controlled Current Isol Setup Activating Isol Resistive-Controlled Current Setup Query for Isol Current Input Level Query Remote Control Source State Voltage and Current Readback IsolatedPage Remote Operation Remote Operation To configure remote control using RS-232 Hardware and Connection SetupConfiguring Remote Control Using RS-232 Remote Control Connectors DB-9 Pinouts 1Remote Control Connector Pins and Functions J4 and J61RS-232 Communication Cable with RJ-45 to DB-9 RJ-45 Pinouts RS-232 Communication Cable with RJ-45 to DB-25 DB-25 Pinout DB-25 Pinouts Completing the Setup To complete the setup 5DB-9 Pinouts Configuring Remote Control Using RS-485RS-485 Communication Cable with RJ-45 to DB-9 RJ-45 Plug Pinouts RS-485 Communication Cable with Two RJ-45s RJ-45 Plug on Slave Unit Installing USB to Serial Converter and Serial Port Configuring Remote Control using the USB ConnectorSetting Up the PC to Use the USB Connection To download and install a virtual COM port VCP driver 7Found New Hardware Wizard Verifying Installation 9Completing the New Hardware Wizard To verify that the device has been installed 10Device Manager 11Communications Port COM1 Properties Complete the Setup Ethernet Enet or Gpib Connector Optional Multiple Power Supply Connections to RS-485 Bus Master Setup Multiple Power Supply SetupSlave Setup Data Format Terminal ConfigurationSetting up a HyperTerminal connection End of Message 14 USB Settings 15 Ascii Setup To select a communication port Data Rate Setting KbpsSelecting the Appropriate Communication Port To select the desired rate Multichannel Address Setting To set the address Remote Interface Addressing Multichannel Commands Explained 8Rules for Multichannel Responses Root command ALLaddr1, addr2, addr3,...command parameter Status Reporting in Scpi 16SCPI Status Reporting Model Status Registers Model from Ieee Questionable Status Register Summary QSR Error/Event Queue ERRStatus Byte 9Status Byte Summary Register Standard Event Status Summary ESB Request Service RQSMessage Available MAV Master Summary Status MSS Operation Status Register Summary OSR Service Request Enable RegisterQuery the Status Byte Standard Event Status Register Sesr Standard Event Status Enable RegisterStandard Event Status Register Bit Bit Weight Bit Name Description Summary of Standard Event Status Register Wait-to-Continue Command Operation Complete Standard Scpi Register Structure 19SCPI Register Model OPERation Status Register 20Operation Status Register Fanout 11OPERation Status Register OPERation SHUTdown Status Register OPERation SHUTdown PROTection Status Register Current SHare Sub-Register 14OPERation CSHare Status Register Operation Status Register Commands Current Sharing Sub-Register Commands Shutdown Sub-Register Commands Protection Sub-Register Commands QUEStionable Status Register 21SCPI QUEStionable Registers Fanout 15QUEStionable Status Register VOLTage Sub-Register TEMPerature Sub-Register17QUEStionable TEMPerature Status Register 16QUEStionable VOLTage Status Register Questionable Status Register Commands Voltage Status Register Commands Temperature Status Register Commands Scpi Error/Event Queue Querying For the Errors Querying For the Error Code Only Querying For the Number of Errors in the Queue Reset command explicitly shall not affect the following Reset CommandReset command shall do the following Commands Clear Status Command Clear All Status Registers Preset Values of User Configurable Registers Scpi Preset StatusRegister Filter/Enable Preset Value Querying Help for all Command Headers Command Line Help SystemHelp commands are SRE Querying Help for Legacy Command Headers Querying Help for Command Syntax Gets the response SYSTHELPSYNT? Volt Locking and Unlocking the Front Panel Auto Sequence Programming Setting Dwell Time Storing an Auto Sequence Program Saving an Auto Sequence Program to File Readback and Troubleshooting an Auto Sequence ProgramTo save an Auto Sequence Program to a file Reloading an Auto Sequence Program To reload Auto Sequence program from file Running an Auto Sequence Program Deleting an Auto Sequence Program Repeating an Auto Sequence Program Progrep Progstat RUN To set the foldback mode, send the command Command Configure Other Protection MechanismsSetting the Foldback Mode To set the foldback delay, send the command Command Over Temperature Protection Interlock Enable/Disable Save and Recall Set Analog Programming Level Set Remote Programming Interface Protection Mask Enable Alarms 19Alarms Bit MaskPage Calibration Calibration and Troubleshooting Offset Error Programmed Value Understanding the ProblemMain Voltage and Current Calibration Principle Gain Calibration Offset Calibration Recalibrate Gain 4Calibration Recalibrate Gain To perform gain calibration Calibrating the Output VoltageTo perform offset calibration Calibrating the Output Current CALibrationchannelOUTPutCURRentammeter reading in amps Over Voltage Protection Calibration To calibrate the over voltage protection Non-isolated Voltage Monitoring Calibration Non-isolated Analog Programming CalibrationTo calibrate the non-isolated voltage monitoring Non-isolated Current Monitoring Calibration To calibrate the non-isolated current monitoring Non-isolated Voltage Programming of Voltage Calibration To calibrate the non-isolated voltage programming of voltage Non-isolated Resistive Programming of Voltage Calibration Non-isolated Voltage Programming of Current Calibration To calibrate the non-isolated voltage programming of current Non-isolated Resistive Programming of Current Calibration Isolated Voltage Monitoring Calibration Calibration Procedure for Isolated ModesTo calibrate the isolated voltage monitoring Isolated Current Monitoring Calibration To calibrate the isolated current monitoring Isolated Voltage Programming of Voltage Calibration To calibrate the isolated voltage programming of voltage Isolated Resistive Programming of Voltage Calibration To calibrate the isolated resistive programming of voltage Isolated Voltage Programming of Current Calibration To calibrate the isolated voltage programming of current Isolated Resistive Programming of Current Calibration To calibrate the isolated resistive programming of current Offset Calibration Calibrating the Input Voltage APG SignalGain Calibration To calibrate the VAP APG input gain Calibrating the Input Current APG Signal To calibrate the CAP APG input gain calibration Offset Calibration Storing and Loading Calibration Parameters Restore Factory Calibration Unusual or Erratic Operation User DiagnosticsEmergency Shutdown An emergency, carry out these steps 1Troubleshooting Troubleshooting for OperatorsSymptom Check Further Checks and Corrections SCPIReferenceCommand Scpi Conformance Information Ieee 488.2/SCPI Syntax and Style Scpi Command Hierarchy Using Scpi Commands Using Minimum and Maximum Using Queries Common Commands Terminating Characters Discrete Parameters Parameter TypesBoolean Parameters Numeric Parameters Spci Command Tree CALibration INITiate PROGram SENSe SYSTem Save Scpi Command Summary Parameter Function Scpi Command Description Range Query Scpi Table A-2Readback Commands Table A-3SCPI Commands for Output Control Table A-4SCPI Commands for Calibration Calibrates the isolated ?NR1 Yes Voltage APG Calibrates the current ? NR1 Yes Voltage Table A-6SCPI Commands for Foldback Protection Table A-7SCPI Commands for Power Table A-9System Commands Select level for Voltage ?Level Yes Analog YYYY.V Table A-10Status Commands See -12 on Query the Operation Yes Query the Operation Yes Query the Operations Event Yes Preset Enable See -15 on Yes Questionable See -15 on Query Yes Questionable ESE,*ESE? Table A-11Protection Commands Function Scpi Command Description PROGramchannelSTEPDWEL1 Page Error Messages Error Messages Table B-1Command Error List Command Error ListError Message Description Execution Error List Execution Error List Device-Specific Error List Device-Specific Error List Query Error List Query Error List Specifications CElectrical Specifications for XG 850 Watt AC Line Input Specifications for XG 850 Watt CRemote Operation Table C-2Remote Operation Common Specifications for All Models Output Performance Specifications Specifications M370078-01 Figure C-1XG 850 Watt Mechanical Dimensions 6 to 40 V Models 17.6 447.5 mm 214.2 mm 43.6 mm 22 in .5 mm Warranty and Product Information Warranty Disclaimer Product Return Material Authorization Policy Exclusions Out of Warranty Service Return ProcedureInformation About Your System Index IX-2 M370046-01 M370046-01 IX-3 IX-4 Page Xantrex Technology Inc 800 733 5427 toll free North America 858 450 0085direct