6Unfold the duplex guide fully.
1
1 duplex guide
7While pushing the fuser lever to the right, open the fuser door.
8 Pull the jammed paper out.
If the jammed paper does not move when you pull, push the pressure lever on each side up to loosen the paper, and then remove it.
1
1 pressure lever
9 Return the lever, door, stopper, and guide to their original position.
10 Close the rear cover. Printing automatically resumes.
In the duplex unit area
If the duplex unit is not inserted correctly, paper jams may occur. Make sure that the duplex unit is inserted correctly.
Duplex Jam 0
1 Pull the duplex unit out of the machine.
1 | 2 |
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1 | fuser lever | |||
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| 2 | fuser door |
1
1 duplex unit
14.5 <Troubleshooting>