Xerox 3300MFP Message Meaning Suggested solutions Global Server, Auth Failed, Global Server Not

Message	Meaning	Suggested solutions
Global Server	When there is an	Check the authentication
Auth Failed	authentication fail	account and password.
	while connecting to
	the global server this
	message displays.
Global Server	This error message	• Try again.
Comm. Error	displays when there	• Contact a LDAP Server
	is a communication	administrator.
	error between the
	global server and
	the device.
Global Server Not	When no global	Check the LDAP server
Configured	server is configured,	configuration settings.
	this message
	displays.
Global Server Not	When the device is	Check the LDAP server
Found	unable to find the	address, The LDAP
	Global server.	server address is
		incorrect, or the server
		has failed.
Group Not	You have tried to	Use a speed dial number
Available	select a group	or dial a number
	location number	manually using the
	where only a single	number keypad.
	location number can
	be used, such as
	when adding
	locations for a
	Multiple Send
	operation.
[Incompatible]	The machine has	The received fax data will
	received a fax from	be deleted.
	which is registered	Reconfirm junk fax setup,
	as a junk fax.
		see page 10.2.
Invalid Server	The server address	Enter the correct server
Address	you have entered is	address.
	invalid.
Line Busy	The receiving fax	Try again after a few
	machine did not	minutes.
	answer or the line is
	already engaged.
[Line Error]	Your machine	Try again. If the problem
	cannot connect with	persists, wait an hour or
	the receiving fax	so for the line to clear
	machine or has lost	and try again.
	contact because of a	Or, turn the ECM mode
	problem with the
		on. See page 10.1.
	phone line.

Message	Meaning	Suggested solutions
Low Heat Error	There is a problem	Unplug the power cord
Cycle Power	in the fuser unit.	and plug it back in. If the
		problem persists, please
		call for service.
LSU Motor Error	A problem has	Unplug the power cord
Cycle Power	occurred in the LSU	and plug it back in. If the
	(Laser Scanning	problem persists, please
	Unit).	call for service.
LSU Hsync Error	A problem has	Unplug the power cord
Cycle Power	occurred in the LSU	and plug it back in. If the
	(Laser Scanning	problem persists, please
	Unit).	call for service.
Main Motor	There is a problem	Open and then close the
Locked	in the main motor.	front cover.
Mail Exceeds	The mail size is	Divide your mail or
Server Support	larger than the	reduce the resolution.
	supported size by
	SMTP server.
Memory Full	The memory is full.	Delete unnecessary fax
		jobs and retransmit after
		more memory becomes
		available. Alternatively,
		split the transmission into
		more than one operation.
MP Tray	There is no paper in	Load paper in the multi-
Paper Empty	the multi-purpose	purpose tray. See page
	tray.	5.7.
Network Error	There is a problem	Contact your network
	with the network.	administrator.
[No Answer]	The receiving fax	Try again. Make sure that
	machine has not	the receiving machine is
	answered after	operational.
	several redial
	attempts.
Not Assigned	The speed button or	Enter the number or
	speed dial number	email address manually
	you tried to use has	using the number keypad
	no number or email	or store the number or
	address assigned to	address.
	it.
[No Paper]	The paper in the tray	Load paper in the tray.
Add Paper	has run out.	See page 5.5.
One Page is	Single page data	Reduce the resolution
Too Large	exceeds the	and try again.
	configured mail size.

14.8 <Troubleshooting>