Xerox 3300MFP manual Condition, Possible cause, Suggested solutions, Select Download as Bit Image

Condition	Possible cause	Suggested solutions
The	The paper source	For many software applications,
machine	selection in the	the paper source selection is
selects	printer properties	found under the Paper tab within
print	may be incorrect.	the printer properties. Select the
materials		correct paper source. See the
from the		printer driver help screen.
wrong
paper
source.
A print job	The job may be very	Reduce the complexity of the
is	complex.	page or try adjusting the print
extremely		quality settings.
slow.
Half the	The page orientation	Change the page orientation in
page is	setting may be	your application. See the printer
blank.	incorrect.	driver help screen.
	The paper size and	Ensure that the paper size in the
	the paper size	printer driver setting matches the
	settings do not	paper in the tray.
	match.	Or, ensure that the paper size in
		the printer driver setting matches
		the paper selection in the
		software application settings you
		use.
The	The printer cable is	Disconnect the printer cable and
machine	loose or defective.	reconnect. Try a print job that
prints, but		you have already printed
the text is		successfully. If possible, attach
wrong,		the cable and the machine to
garbled, or		another computer and try a print
incomplete.		job that you know works. Finally,
		try a new printer cable.
	The wrong printer	Check the application’s printer
	driver was selected.	selection menu to ensure that
		your machine is selected.
	The software	Try printing a job from another
	application is	application.
	malfunctioning.
	The operating	Exit Windows and reboot the
	system is	computer. Turn the machine off
	malfunctioning.	and then back on again.

Condition	Possible cause	Suggested solutions
Pages	The print cartridge is	Redistribute the toner, if
print, but	defective or out of	necessary. See page 13.4.
are blank.	toner.	If necessary, replace the print
		cartridge.
	The file may have	Check the file to ensure that it
	blank pages.	does not contain blank pages.
	Some parts, such as	Contact a service representative.
	the controller or the
	board, may be
	defective.
The	The setting in the	Select Download as Bit Image
illustrations	software application	in the TrueType Options window
print	is wrong.	of the graphic properties and
incorrectly		print the document again.
in Adobe
Illustrator.
The printer does not print PDF file		Incompatibility between the PDF
correctly. Some parts of graphics,		file and the Acrobat products:
text, or illustrations are missing.		Printing the PDF file as an image
		may solve this problem. Turn on
		Print As Image from the Acrobat
		printing options.
		NOTE:It will take longer to print
		when you print a PDF file as an
		image.

14.12 <Troubleshooting>