48

Diagnostics

This chapter covers how to use the Diagnostics screen.

48.1 Diagnostics

The Diagnostics screen provides an easy way for you to generate a file containing the ZyWALL’s configuration and diagnostic information. You may need to generate this file and send it to customer support during troubleshooting.

Click Maintenance > Diagnostics to open the Diagnostics screen.

Figure 481 Maintenance > Diagnostics

The following table describes the labels in this screen.

Table 230 Maintenance > Diagnostics

LABEL

DESCRIPTION

Filename

This is the name of the most recently created diagnostic file.

 

 

Last modified

This is the date and time that the last diagnostic file was created. The format

 

is yyyy-mm-dd hh:mm:ss.

 

 

Size

This is the size of the most recently created diagnostic file.

 

 

Collect Now

Click this to have the ZyWALL create a new diagnostic file.

 

 

Download

Click this to save the most recent diagnostic file to a computer.

 

 

 

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ZyWALL USG 1000 User’s Guide