Appendix B Log Descriptions

 

Table 239 myZyXEL.com Logs (continued)

 

LOG MESSAGE

DESCRIPTION

 

 

Service expiration

The service expiration day check was successful.

 

 

check has succeeded.

 

 

 

Service expiration

The device received an incomplete response from the myZyXEL.com

 

 

check has failed.

server and it caused a parsing error for the device.

 

 

Because of lack must

 

 

 

fields.

 

 

 

Server setting error.

The device could not retrieve the myZyXEL.com server's IP address or

 

 

 

FQDN from local.

 

 

Resolve server IP has

The device could not resolve the myZyXEL.com server's FQDN to an

 

 

failed.

IP address through gethostbyname().

 

 

Verify server's

The device could not process an HTTPS connection because it could

 

 

certificate has

not verify the myZyXEL.com server's certificate.

 

 

failed.

 

 

 

Connect to MyZyXEL.com

The device could not connect to the MyZyXEL.com server.

 

 

server has failed.

 

 

 

Do account check.

The device started to check whether or not the user name in

 

 

 

MyZyXEL.com's database.

 

 

Do device register.

The device started device registration.

 

 

Do trial service

The device started trail service activation.

 

 

activation.

 

 

 

Do standard service

The device started standard service activation.

 

 

activation.

 

 

 

Do expiration check.

The device started the service expiration day check.

 

 

Build query message

Some information was missing in the packets that the device sent to

 

 

has failed.

the MyZyXEL.com server.

 

 

Parse receive message

The device cannot parse the response returned by the MyZyXEL.com

 

 

has failed.

server. Maybe some required fields are missing.

 

 

Resolve server IP has

The update has stopped because the device couldn’t resolve the

 

 

failed. Update stop.

myZyXEL.com server's FQDN to an IP address through

 

 

 

gethostbyname().

 

 

Verify server's

The device could not process an HTTPS connection because it could

 

 

certificate has

not verify the myZyXEL.com server's certificate. The update has

 

 

failed. Update stop.

stopped.

 

 

Send download request

The device’s attempt to send a download message to the update

 

 

to update server has

server failed.

 

 

failed.

 

 

 

Get server response

The device sent packets to the MyZyXEL.com server, but did not

 

 

has failed.

receive a response. The root cause may be that the connection is

 

 

 

abnormal.

 

 

Timeout for get server

zysh need to catch MyZyXEL.com agent's return code, this log will be

 

 

response.

shown when timeout.

 

 

Send update request to

The device could not send an update message to the update server.

 

 

update server has

 

 

 

failed.

 

 

 

Update has failed.

The device received an incomplete response from the update server

 

 

Because of lack must

and it caused a parsing error for the device.

 

 

fields.

 

 

 

667

ZyWALL USG 1000 User’s Guide